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Women In Security - A Q&A With Our Head Of Security Sales & Solutions, Sherrelle Blackwell

The security industry is a great place for women to exhibit their strengths and nurture a fulfilling and worthwhile career. In this blog, we caught up with our Head of Security Sales & Solutions, Sherrelle Blackwell, on her experiences working within the security industry.

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Retail Security In 2020

2020 was a challenging year for many. It's only now as we see light at the end of the tunnel, have we been able to reflect on our learnings and achievements during a time never seen before. For the security industry, it was boom or bust and Kingdom saw diversification and redeployment across different sectors, for nearly all of our partners.

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A Q&A With Our Port Security Specialist, Jamie Graham

There may still be some uncertainty around cruising in the up and coming months, but the port industry have used last year's pause to prepare for a grand return!

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Kingdom Security's Key Statistics From One Of Our Biggest Partners In The Retail Sector

UK supermarkets are constantly addressing risk in an evolving marketplace; To attract and retain customers, many supermarkets are adding products and services, but they are also increasing their risks as they do. We now see in-house pharmacies and banking as par for the course in retail environments and when a problem or crisis arises in a supermarket, retail security helps envelope safely the hazards of the events and control the consequences.

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A Q&A With Retail Security Specialist - Russ Anderson

With many years’ experience in the retail security industry and having worked with a number of retail clients, we know just how important it is to provide an excellent customer experience, whilst ensuring the safety of both customers and staff and making sure safety and emergency procedures are followed at all times.

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Kingdom Security Are Delighted To Partner With Newcastle College Group

Our knowledge and expertise working within the educational security sector has got us off to a tremendous start in 2021 with NCG awarding Kingdom an upto five-year security partnership for all NCG’s outsourced security provision, outside London.

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5 Benefits of Having Security Officers At Your Retail Store

Retail stores bring in masses of people every day. With so many crowds of people visiting, keeping customers and staff safe is so important, especially in the current climate. One way to keep stores protected is by having Security Officers on site, to protect the store and give total peace of mind.

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The Important and Varied Roles of Security Officers at Shopping Centres

Shopping centre Security Officers maintain the overall safety of the shopping centre and everybody there. Their day to day tasks mainly revolves around helping to deter trouble and ensure a positive customer experience. They will patrol the premises, check surveillance equipment, and remove anybody from site who may pose a threat, whether that is inside the store or out on the car park. They will also assist during an emergency and get in touch with law enforcement when required. It is their duty to create a peaceful and safe environment for not only the visitors, but the staff too.

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Why Crime Rates Are Expected To Increase Amidst COVID-19 Restrictions And Why Your Business Needs To Take Action Now

A series of new restrictions to try and prevent the spread of coronavirus in England have officially been announced by Prime Minister, Boris Johnson. Boris has said the new measures that have been set out will probably stay in place for the next six months. These measures include:

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How Body-Worn Cameras Can Help Reduce Anti-Social Behaviour

Body-worn cameras (BWCs) are widely promoted as a way of helping combat anti-social behaviour and increasing safety. Within the industry, officers’ benefit from the advanced BWC technology daily and are provided with an accurate record of any given situation through video footage. Cambridge University discovered that police equipped with BWCs receive 93% fewer complaints from the public, whilst the Metropolitan Police found a 33% reduction in complaint allegations.

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Kingdom management raise vital funds for Wigan Youth Zone

Clay pigeon shootingFour members of Kingdom’s management team recently took part in a fundraising event to raise money for Wigan Youth Zone.

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How Cleaning Professionals Can Help Fight COVID-19 in the Workplace

British employees will averagely work for 34 hours and 26 minutes a week adding up to a total of 1,795 hours a year, 84,365 over a lifetime.  As a result, many businesses need to use a cleaning service but enter Coronavirus, a potentially life-threatening disease typically spread through hand contact and the professional cleaning industry has never been so important.  Staying current, locating the high touch arears in your building and reviewing cleaning procedures will be critical to ensuring your employees and clients remain safe and healthy.

What is the Coronavirus?
2019 Novel Coronavirus (COVID-19) is a virus identified as the cause of an outbreak of respiratory illness first detected in Wuhan, China.  Early on, many of the patients suffering from the outbreak in Wuhan reported some link to a large seafood and animal market, suggesting an animal to person spread.  However, a growing number of patients infected have not had exposure to animal markets indicating that the virus as mutated to a person-to-person spread.  Currently, it is unclear how easily or sustainably this virus is spreading between people.

Commercial Cleaning Products.
While Coronavirus is contagious, several 
cleaning products available can help mitigate it.  Currently, there are no tests measuring the success of cleaning products against 2019-nCoV, but professional cleaning companies who will have previously had experiences with SARS-CoV and MERS-CoV (both of which are previously identified Coronavirus’s) will understand what products will work. 
Coronavirus is predominately spread through hand contact and an initial cleaning audit of your business premises will identify the high touch areas such as doorknobs, lights switches and all surfaces which will require disinfecting. Most of these commercial disinfectant products will be used on hard, non-porous surfaces.

What is COSHH?
The Control of Substances Hazardous to Health Regulations 2002 (COSHH) is a UK Statutory Instrument which states general requirements imposed on employers to protect employees and other persons from the hazards of substances used at work by risk assessment, control of exposure, health surveillance and incident planning.
Hydrogen Peroxide with a dilution ratio of 7% or more will kill the Coronavirus but most household cleaners are 3% so you will need commercial-grade materials.  However, understanding how to use and store commercial cleaning products safely can be complex.  Professional Cleaning Companies will be trained, not just in cleaning techniques but also in over arching Health and Safety and the significance of environmental impact.
 
High-touch audits.
During this Pandemic, facility managers all over the country are turning to cleaning contractors and asking them “what can we do to keep our building users healthy?”
A High-Touch Audit will locate and document all the high touch areas that need to be clean.  Some of these arears will be obvious, such as door knobs, but there will be many that are easy to miss such as vending machines, coffeepot handles, railings on back stairways and electronics used by multiple building users.

Site surveys and square footage.
Even without the threat posed by COVID-19 industrial cleaning is often shelved by businesses because of the perceived risk of downtime and disruption. 
Industrial cleaning is often put off by businesses because of the perceived downtime and disruption that they think it causes. But large-scale cleaning doesn’t have to be a logistical nightmare.

Cleaning professionals will perform a site survey, look at all the tasks required and weigh these up against the frequencies and square footage.  A thorough survey will not only enable time planning and cost-effective use of cleaning materials but will provide you with results that you can measure and control.

Staying current
Turning to reliable, credible and knowledgeable sources of information on cleaning as a preventative measure to fight coronavirus is key.  Commercial cleaning professionals will be current with information on quarantines, best practise cleaning procedures and significant Government and Health Organisation announcements.

Review cleaning procedures.
In alignment with public health recommendations you will need to take measures in your workplace to help prevent community spread of COVID-19.  This will likely include the provision of enhanced cleaning and disinfection procedures and increased frequency of cleaning and disinfecting, with a focus on high-touch surfaces.
Writing and implementing an enhanced cleaning and disinfection protocol will serve, not only to make your business environment safer, but to instil confidence in employees and clients that your company recognises and can deal effectively with the risks. If you need help with this 
Kingdom Services Group can advise you on how to review your systems, protocols and practises against the latest thinking and guidelines.

Align messaging and signage
Studies have found that when people see messages regularly, they conduct themselves accordingly. 
Government Guidance for Employers and Businesses on Coronavirus COVID-19 recommends that employees should be reminded to wash their hands for 20 seconds more frequently, to catch coughs and sneezes in tissues and to frequently clean and disinfect objects and surfaces that are touched regularly. Seek advice from your Cleaning Contractor on examples of good practice regarding Health and Safety signage.
 
If you would like more information and guidance on commercial cleaning, risk mitigation, security solutions or local authority support please get in touch at our 
National Support Centre  Tel: 0845 051 7700 or one of our Manned Regional Support Offices in Belfast, BristolGlasgowLondon (central)Luton and Swindon.

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Infographic: Retail Security - where are you today?

Retail is vital to the UK economy, but retail crime has risen to record levels in recent years. Any retail company, big or small, can be a victim of retail crime, which is why many retail store owners are increasing turning to security companies to help look after their business. However, not all retail businesses are satisfied with the service they are receiving.
 
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Kingdom tackling litter for sixth council in Kent

clip_image002Kingdom started providing Environmental Protection services in Thanet on 1st June to tackle litter and dog fouling.

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Kingdom receives client praise for security and cleaning mobilisation

clip_image002Kingdom is always pleased to receive feedback from clients, and was particularly delighted to receive the email below from Samantha Laycock, the Centre Manager at The Harpur Centre, Bedford’s premier shopping centre. Kingdom recently won the contract to provide security services to the shopping centre and also had their contract to provide cleaning services to the centre renewed. The email said:

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