New Regional Support Director joins the Kingdom team

Simon DobellKingdom is very pleased to welcome Simon Dobell MSyl to the team as our new Regional Support Director – South. Simon’s key role will be to act as a regional brand ambassador, and he will be responsible for the delivery of service excellence through ownership, process and effective team management.
Simon’s responsibilities will include personally managing customer service delivery to key accounts, building robust and lasting professional relationships with clients, managing his team of Regional Managers, having awareness and ownership of contracts, and creating regional growth.
Simon has worked in the security industry for over 27 years, starting on the shop floor and working his way through the various levels in the industry, receiving support and training throughout to help him to do so. During his career he has felt fortunate to have been able to develop and pass that development on to both his customers and his colleagues so that they too benefit. He has a reputation for working very closely with his customers and his teams, building trust in both him and the services he provides, allowing him to renew existing business as well as secure new opportunities. His vast experience in the service sector has provided him with a clear understanding of how to work with customers to achieve exactly what they want and need.
Simon has a great and varied knowledge of the industry and is a specialist in complex and diverse large accounts, covering some of the following core business sectors:
· Property Management
· Government Departments
· Media Outlets
· Investment Banking
· High End Retail
· High Net Worth Advising
His key skills include account development, account reviewing, complex accounts, customer service, advisory and marketing. His qualifications include:
· NEBs Management Course
· City & Guilds Parts 1 and 2
· Project Griffin
· Project Argus
· Multiple customer care courses
He is also a member of the Security Institute.
Outside of work, Simon likes to relax by spending time with this family and his two dogs. He is married with two sons and an adopted son that he mentored after he was in care for 16 years. His two eldest sons both also work in the security industry, and Simon is proud to say that they are progressing well.
Welcome to Kingdom, Simon!

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