The importance of Corporate Social Responsibility in business

Corporate social responsibility, often known as CSR, describes the approach and policies a business adopts to address and improve social, cultural and environmental issues.  It’s a concept which has risen in prominence during recent years – CSR models promote innovation, change and progress, whilst benefiting those who are less privileged and fortunate than ourselves.

From a personnel perspective, corporate social responsibility gives employees opportunities to contribute towards local initiatives or environmental issues, creating a sense of purpose, developing bonds, strengthening relationships and an overall sense of wellbeing.   

The importance of Corporate Social Responsibility 

An effective CSR policy has advantages to businesses, employees and wider society and is vital to success. Organisations which fail to promote CSR run the risk of being considered unethical - their reputation suffers, and their profit levels decrease.  Nowadays consumers prefer to buy from companies that follow ethical practices that mirror their own beliefs and ideals which is why corporate social responsibility makes good business sense.

Today’s millennials are also selecting to work for companies with strong CSR values.  A recent survey undertaken by Deloitte found that over 70 per cent of millennials acknowledged that a company’s CSR policy influenced their decision to work there.  They want to play their part in social and environmental change – they want to make a difference.  In order to attract and retain talent, companies must therefore embrace CSR.

Benefits of successful Corporate Social Responsibility 

So what are the real benefits of CSR and why should businesses like yours take the time to establish CSR initiatives?

  • Reputation – People judge businesses by their public image.  Any business which actively encourages its colleagues to volunteer and support local events will be seen as being committed to helping others.  This goes a long way in helping to build a good reputation and appealing to prospective employees and customers alike. 
  • Brand awareness - Hand in hand with building a good reputation is brand awareness.  Word of mouth travels fast, and as more people become aware of your brand the number of business opportunities available to you increase.
  • Competitive edge – Making a positive effort to engage in CSR initiatives is a great way to stand out from the crowd and gain a competitive edge.
  • Potential cost savings - The war on waste and the detrimental effects of excess packaging is an area where adopting simple changes aligned to the four R’s of sustainability - recycling, reusing, reducing and recovering – are likely to result in significant long-term cost savings.
  • Benefits for employees – Employees like working for ethical businesses.  Enabling them to take part in local initiatives also gives them a greater sense of purpose and satisfaction in knowing their contributions are valued.  Natural team bonding occurs, friendships are enhanced, confidence levels are increased, and employees learn new skills and talents.  

Corporate social responsibility is gaining recognition as a vital element of commercial life as opposed to being merely a passing trend or fad.  Businesses which stay relevant to the demands of their employees, have a passion for increasing the lives of the underprivileged and actively seek to gain credibility as responsible ethical members of the community will ultimately reap the benefits of their CSR policies.

In today’s economic climate, the more relevant and appropriate question would surely be - can your business really afford not to embrace corporate social responsibility?       

What CSR initiatives does Kingdom operate? 

Our commitment to the local community is at the heart of what we do. Not only do we like to recruit local talent, but we’re actively involved with Wigan Athletic and Wigan Youth Zone to give “young people with somewhere to go, something to do and someone to talk to”.

Our colleagues are also encouraged to give something back to the community through charitable giving. Our team participate in everything from eye-watering feats of physical endurance such as Iron Man competitions to donating Saturday afternoons to read to the elderly in care homes. Our CEO Terry ran the Manchester 10k this year with his son, Rob, to raise money for Ovarian Cancer.

The environment is also something that is close to Kingdom’s heart and we’ve joined forces with Clean Up Britain to help promote green messages and actions across the UK.

So how do you build your own plan for CSR?

There are no hard and fast rules for this – but here are four tips to get you started:

  1. Look at what’s close to your heart, whether its charitable giving, the environment or social causes and figure out what you could do in support of these. The chances are you already are doing something that falls under the CSR label, it’s just not been formalised into a CSR programme. 
  2. Ask your team what gets their blood pumping and give them ownership of the programme (perhaps through a social and charities committee) to maximise engagement.  
  3. Develop a 12 month plan of activity and keep it light – nobody likes to be forced into doing anything.  
  4. Just get started – it’ll soon become second nature.  

For more information about Kingdom, our commitment to CSR and the services we offer visit Rate this posting:

The Impact of Technology on Retail Security

Prevention is better than cure. The adage may be a favourite of mum’s worldwide but it’s equally relevant to business, especially in this age of constant technological advancement.

In this post we consider whether the retail industry has enough systems in place to deal with the changing face of crime within the sector.  How will technological changes affect retailers approach to crime? Can they respond effectively and how will dedicated security providers, such as Kingdom, assist in the war against crime?

Fighting crime in a digital era

Digitalisation has transformed the retail sector. Online shopping transactions via smartphones, tablets and computers have seen significant growth over the last decade.  To keep pace with rising demand and competition, retailers know that the future of shopping relies on up-to-date technology.

Unfortunately, as well as increasing commercial opportunities, digitalisation also brings associated risks and threats through changes in consumer behaviour.  Consumers now share vast amounts of personal data with retailers, enabling a better customer experience and providing essential information for retailers from a marketing perspective - but the flip side of the coin is the increased need for data security. While GDPR is outside of the scope of this blog, the fact remains that retailers need robust security measures to manage this increased data.

In store, the introduction of self-scanning checkouts has resulted in a need for sophisticated security systems.  Labels can be swapped for cheaper goods and items may not be scanned – there’s a new kind of shoplifter, one who is tech savvy and knows how to bypass the systems.

And then there’s the potential for a wider security breach. A DDoS attack or systems hack could affect thousands of transactions, decline payments and cause widespread disruption to customers and your business at a practical level – and that’s before you consider the potential brand damage that could result.

Dealing with the challenges

So how should you tackle the challenges presented by technological advancements in retail?

Firstly, you need to identify your assets.  For example, stock, point of sale machines, websites, customer data, etc.  From here, you need to be able to secure them according to need – configuring device security settings, maintaining secure passwords, ensuring firewalls and anti-virus software are regularly patched to counteract hacking and phishing, extra layers of security to verify transactions, and educating personnel in how to spot potential threats and the correct procedures in dealing with them.

Secondly, remember to have adequate back-up systems in place.  Recovering from any data breach means recovering information.  Reliable, secure back-up systems will keep potential downtime and losses to a minimum. 


Investment in security should never be considered as a one-off fix.  As threats become more complex and sophisticated, all organisations will need higher levels of security within their infrastructure in order to keep premises, data and systems secure.

Call in the experts

Staying ahead of cybercrime techniques, maintaining security systems and continually being aware of threats is an extremely challenging task for both small and large organisations.   To fully assess your specific needs and vulnerabilities, the expertise of industry experts is crucial.

Kingdom have a dedicated intelligence led service which is tailor made to detect and respond to individual threats.  Our personnel are experts in the security field, many have background experience within Intelligence Services and all are fully trained and equipped to offer the best in physical, information and security systems.  Our systems are compliant with legal and insurance regulations and will provide complete protection against criminal activity.  Kingdom give you peace of mind – and in today’s uncertain world, that’s a priceless investment.

To find out more about the security expertise we can bring to your retail business, contact us on 01744 697596 or email The below video and links also provide detail on the wide range of services we can offer your retail business.

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How apprenticeships can transform your business

Apprenticeships used to be the only way for young people to learn a skills-based trade or get into particular industries. This is no longer the case with many employers now using apprenticeships for learners aged 18 to 65 to help develop the skills, knowledge and behaviours of their existing workforce.

However, a majority of employers perhaps do not recognise the huge benefits and opportunities that apprenticeships present. The new employer-led Standards are sector specific and set the benchmark for the required skills, knowledge and behaviours for given roles within your business. Skills Centre will be able to develop an apprenticeship delivery model around your specific organisational needs. With the behaviours and wider soft-skills development, it is the whole person approach of an apprenticeship that sets it apart from a straight classroom/assignment qualification model. Skill Centre use a blended learning method - each learner is assigned one of our assessor-coaches who supports them through their journey. Learners will also have access to our e-learning platform that is revolutionising learning.

Who is Skill Centre?

Skill Centre
Skill Centre is an independent training provider owned by Kingdom Services Group. We're on the Government Register of Training Organisations and the Register of Apprenticeship Training Providers and is using Kingdom's levy and other public funding to deliver the standards and qualifications that our business needs.

We deliver outstanding technical and professional learning, creating career pathways for all employees and giving them the best opportunities to develop their knowledge, skills and personal abilities.

Whether you're a levy-payer in danger of losing your investment to HMRC, or an organisation that wants to train but doesn't know where to start, we'll be happy to help you develop a training programme that engages your workforce and transforms your business. More details about Skill Centre can be found online or by speaking to Jon or Hannah on 0845 225 1572. Rate this posting:

Kingdom secure UK Government framework success

Multi award-winning services provider, Kingdom Services Group Ltd, have become part of the Government and Public Sector supply chain.

Following a successful engagement with Government business specialists, GovData, Kingdom received confirmation from the Crown Commercial Service (CCS) regarding their contract award to become a supplier on the Workplace Services (FM Marketplace Phase 2) framework. The contract is used throughout the Public Sector in Central and Local Government, Defence, Education, Health and Justice organisations to provide access to pre-approved suppliers for the full range of soft and hard facilities management services.

Kingdom is one of Britain’s fastest growing companies, specialising in security solutions and facilities management and a top 10 UK accredited market provider.  The Group also sits within the top 0.5% of ACS-approved contractors in the UK. 

Kingdom COO, Mark Wallace said, “The business has grown significantly over recent years and we have built up an enviable reputation based on high standards, good ethics and best practice. Our vision is to be the forerunner in innovation and positive change within the security industry.  As part of this ambition we identified Government and the wider Public Sector as a potential market but needed to better understand the associated risks and available routes to market.  This led us into detailed conversations with GovData, who advised us regarding the framework process as a channel for supplying goods and services to Government and the Public Sector.”

Such is the importance that Kingdom places on ethics, that the business undergoes regular customer ethical audits, which have received recognition and awards.

Supporting people inside and outside of the business is fundamental to the Kingdom ethos.  There is significant in investment in technology and infrastructure, but much of this is channelled into the development of colleagues as part of a sustainable and sound financial model.  This is complimented with a range of social value initiatives, that support charities and the local community.

Ethics and social value play an important role in modern day procurement, as does pricing transparency and value.

Kingdom COO Mark Wallace added, “The framework process ensures that organisations are rightly vetted and authorised to become Government suppliers, which drives value and standards in the supply chain.  This aligns completely with our own ethos to adopt new technologies to help our customers benefit from a streamlined, cost effective, smarter and more connected way of working.”

Reflecting on the framework submission process Mark Wallace went on to say, “It was important that we did our homework before committing to our framework submission.  Utilising the end to end submission services of GovData enabled us to benefit from their extensive procurement expertise and this played a large part in our success in getting on to the Workplace Services (FM Marketplace Phase 2) framework.”

Kingdoms investment in GovData’s services has strengthened their position in the Government and Public Sector space and leaves them well placed to capitalise on a range of market opportunities.

Chris Hugo, CEO for GovData, “Businesses such as Kingdom are eager to break into the Government and Public Sector marketplace but require advice and guidance to maximise their chances of success.  GovData provide specialist expertise ensuring companies take advantage of the £378 billion spent each year on goods and services in the Public Sector. Having successfully managed framework submissions for hundreds of businesses across a wide range of industries, we were able to use our extensive experience to secure Kingdom a place on the Workplace Services (FM Marketplace Phase 2) framework.”

If you would like to find out more about the various services Kingdom offers watch the video or take a look at any of the following links:

Or, if you prefer, please call 0845 051 7700.

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Kingdom retains Health & Safety accreditation

Kingdom is once again delighted to have achieved the Certificate of Health & Safety accreditation from Acclaim Accreditation, which is backed and assured by Supplier Assessment Services.

Acclaim Accreditation is a member of Safety Systems in Procurement (SSIP) and supports the objectives of improving health and safety standards across the UK while also reducing duplication of paperwork in procurement.

Kingdom's most recent accreditation further confirms their commitment to the highest health and safety standards. Kingdom remains steadfast in its commitment to quality (C2Q) by embracing five key components: Safety, Health, Environment, Service and Outcomes.

If you would like to find out more about the various services Kingdom offers watch the video or take a look at any of the following links:

Or, if you prefer, please call 0845 051 7700.

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The City Security Council

Kingdom is delighted to announce that it is one of the founding members of the City Security Council, an initiative which has been set up to support anti-terror efforts in the City of London. The City Security Council will work with the local police to help people feel safer in their surroundings by ensuring swifter communication, the sharing of intelligence/information, and providing backup security personnel in times of crisis.

The launch event was held on the 29th May at the Leadenhall Building and was attended by senior members of all 18 of the founding security companies. This demonstrates the collective commitment to supporting the Square Mile. Speaking on counter-terrorism efforts at the event were David Ward (Chair of the CSC Strategic Board), Ian Dyson (Commissioner of the City of London Police) and David Evans, CEO of Global Aware.

Andrew Howe, Head of Risk & Mitigation at Kingdom, said "I look forward to working collaboratively with the CSC and the City of London Police as Kingdom's liaison, providing rapid communications during fast-moving incidents. The live testing exercises and enhanced levels of training for security officers that the CSC will look to provide will ultimately contribute to a safer environment for the City of London."

CEO Terry Barton said, "I'm happy to sign Kingdom up to this initiative to help support in times of crisis. The additional security presence by providing security personnel when incidents occur will release police officers to do what they do best in keeping the community safe."

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Manned Security - What Are The Benefits?

Ensuring that your property is safe and secure is critical. Incidents of burglary, theft, arson, criminal damage and trespass are all too familiar in today’s day and age. Sad though it may seem, CCTV systems and modern technologies don’t always serve as effective deterrents. Besides, having the technology available to monitor, detect or even view a security breach as it occurs, is surely of little comfort when you may not be able to physically get there and deal with the problems quickly.

At Kingdom. we believe that good old fashioned physical security is essential. It keeps your premises secure when unoccupied and ensures that potential emergency situations are dealt with quickly and efficiently. Additionally, having manned security gives peace of mind and reassurance. You know that should there be any safety or security issues, fully equipped and trained personnel are already on site ready to act without delay.

Let’s take a further look into manned guarding, discover its many benefits and demonstrate how Kingdom can provide security protection solutions for your premises, personnel or brand.

What is manned guarding?

Manned guarding provides professional, experienced, trustworthy security personnel to maintain security for your premises. It’s an on the spot presence guarding against unauthorised access, destruction, damage and theft whilst also protecting individuals from the likelihood of assault or injury.

Who would benefit from a manned guard security service?

Commercial premises of all sizes regularly benefit from having manned security on site.

Kingdom continually provide tailor made security solutions for all sectors of industry and all sizes of business. Manufacturing and logistics warehousing, shopping centres, industrial sites, ports, shipping, oil and gas industries, vacant and derelict sites awaiting refurbishment – the list really is endless. Kingdom provide cost effective, appropriate accredited safeguarding solutions which reflect the key areas of security concern and specific threats our customers face.

What are the main advantages of manned security?

The main advantage of manned security is a physical presence on site ready and equipped to deal with both security issues and emergency situations. Fully trained, accredited and equipped security personnel are a front line in defence – they’re often able to detect sounds or sights before they’re picked up by technological security equipment and can deal with issues before they get out of hand.

Coupled with this, the human factor gives extra peace of mind. Our customers are greatly reassured by the physical presence of manned security. After all, a friendly smile and greeting from a security guard is far more inspiring than a faceless, security camera.

Having manned security for your premises gives you access to a wide range of extra security procedures. Reception duties, regular patrols, gate control, bag searches, liaising with emergency services in the event of an incident, for example, are all important measures when safeguarding commercial buildings, governmental establishments, retail environments, public events, etc.

Kingdom fully embrace the culture and demographic of your specific requirements and provide cost effective solutions designed to respond to those needs.

What to consider when selecting manned security services?

First and foremost, accreditation and reputation. It’s important to appoint security services who can demonstrate a high calibre of expertise, have many years of relevant sector experience and are dedicated to providing a professional service in accordance with regulatory guidelines.

Kingdom are passionate about our commitment to quality. Our awards, accreditations and public memberships pay testament to this and we’re deservedly proud of the achievements of our team - Awards, Accreditations and Memberships

We also believe that, where possible, hiring a locally based security company provides great benefits. They have in depth knowledge of the area and are likely to have established relationships with local Fire, Police, Ambulance and Emergency crews.

Kingdom provide comprehensive security services to industries across the Cheshire region and beyond. All our personnel are highly skilled and personally selected. We guarantee the right people for your job.

If you would like to find out more about the various services Kingdom offers be sure to take a look at our;

Or, if you prefer, please call 0845 051 7700

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Improve Your Front of House Service

Your front of house team is the face of your business and your brand. As such, it’s important they portray the correct image in delivering excellent customer service and extending a warm welcome to all your guests.

First impressions count. Front of house staff act as brand ambassadors, endorsing your company ethos and culture. They must, at all times, ensure each visitor experience is memorable for the right reasons.

At Kingdom, our number one objective is to take care of your brand, your company, your image. We consider ourselves to be an extension of your business and we take great pride in providing tailor made reception and concierge services planned and designed around your organisation and brand.

Reception and Front of House

Kingdom provide a wide array of reception and front of house services specifically designed to create that warm, welcoming atmosphere your guests expect and deserve. We recognise that sometimes it’s the simplest of things, the finishing touches which make the biggest impact – a complimentary newspaper, fresh flowers attractively presented brightening up reception, a welcoming coffee, perhaps. These are the things which make a difference, the things which you give you the edge over your competitors.

Our professional, fully trained and equipped front of house service provide:

  • A tailor made, dedicated five-star service
  • A safe, secure, warm and friendly atmosphere for your staff, visitors and customers
  • Effective team working and first class collaboration
  • An ability to react and respond to customer demands

At Kingdom we go the extra mile to ensure our personnel reflect your company ethos and corporate values whilst adapting to the growing needs of your business. Trained to adopt a totally proactive approach in all aspects of their roles, our personnel also exhibit a team mentality and collaborate effectively. Whether they’re answering telephones, greeting guests or providing security, professionalism is key and attention to detail assured.

All our individuals are fully trained in communication techniques. We also provide in depth security awareness to complement any in situ guarding operations or alternatively comprehensive manned guarding solutions. Our personnel are impeccably presented at all times, wearing attire to suit individual customer requirements.

Concierge Services

While concierge services vary according to the size of an organisation and the nature of their business, their objectives always remain the same – to save you precious time, free up your resources and add value.

Kingdom also offer an extensive range of concierge services, tailor made to match individual niche requirements. From discounted theatre tickets, chauffeur services, booking flights and accommodation, dry cleaning to recommending restaurants and local places to visit, our team of concierge professionals take time to understand your business, your locality and your clients. This enables us to be flexible, yet proactive – reacting to the changing needs of your industry sector and clients.

Corporate Helpdesks

A third equally important service to improve your front of house service is through a corporate help desk facility designed to support your organisation with meeting room management, call and email handling and general administrative duties.

Kingdom recognise the importance of these three facets of a concierge service to your business, recruiting high calibre personnel selected for their suitability. All our personnel carry out their tasks diligently, professionally and have specialist expertise and experience to adapt and react to priorities and emergency situations.

If you would like to find out more about the various services Kingdom offers be sure to take a look at our;

Or, if you prefer, please call 0845 051 7700

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How To Keep Your Business Premises Safe

Did you know that approximately a quarter of all recorded crime is against businesses? Safety and security is a growing concern as businesses of all sizes continually find themselves the target of theft, arson, vandalism, trespass and cybercrime.

Whilst obvious security measures such as installing effective locks (and remembering to use them), strong doors and burglar alarms will all serve a purpose, theft to premises has now become big business and property owners and organisations must always remain vigilant. The rising value of copper, lead, aluminium, etc, has resulted in lead roofs being stripped from churches, clubs, construction sites and commercial premises. Even the most sophisticated CCTV cameras and surveillance devices will be unable to detect targeted plots.

This article highlights the threats businesses regularly encounter and how effective mitigation systems are deployed to counteract them.


In terms of security, theft represents one of the greatest concerns faced by property owners and landlords. Unmeasurable in its financial consequences, theft is rife across all sectors of industry. Construction sites regularly fall prey to gangs who target them for both equipment and metal components and it is not uncommon for insurance companies to now insist on adequate preventative measures and tracking facilities. The retail sector suffers from theft on a major scale too. Shoplifting is common practice and fuels a thriving underground trade in stolen goods.


Vandalism is a further threat to the security of commercial premises and one which has severe financial implications. Removal of graffiti accounts for the major expenditure faced by businesses, as is the cost of repairing fixtures, fittings and furnishings, equipment and plant. Vandalism can result in loss of earnings if machinery and equipment is out of action for any time, subsequent penalty clauses and damaged reputations. Its effects are widespread. In the housing sector, the continual costs of repairs caused by vandalism places strain on budgets and can lead to money for essential services being depleted.


Hand in hand with the effects of vandalism, arson is a further common occurrence in vacant and unoccupied premises. Organisations with links to political parties, animal testing or sensitive issues highlighted by the media are likely to find themselves the target of arson. Financial consequences can be significant as repair bills and insurance excess fees are often exorbitant, especially if a site incurs major structural damage.

Squatting and Trespass

Vacant, derelict or premises awaiting refurbishment are prone to trespass and habitation by squatters who often cause criminal damage to gain entry. Evicting squatters can be both time consuming and costly, possibly involving legal action and court injunctions. Costs to secure properties after squatters, cleaning, refurbishing and repairing damage can also be substantial.

Fly Tipping

Unsecured properties often act as a potential magnet for those wishing to dispose of unwanted household items or stolen goods. Fly tipping is a common problem in inner city locations and can easily escalate if not promptly removed. Fly tipping is unsightly, detracts from the aesthetics of a neighbourhood and could even attract animal infestations – all costly and time consuming to deal with.

Security Systems - Effective Management - Manned Security

As can be seen, the effects of leaving any premises without adequate security measures can be costly in terms of financial losses and repair costs. All property owners regardless of the sector in which they operate in, need to carry out comprehensive risk assessments and decide the levels of security they need to adopt.

Effective property management is likely to combine technological equipment, perhaps CCTV, alarms, tracking equipment, and the personal touch in the form of manned security. Manned guards can carry out regular patrols, their very presence often acting as a suitable deterrent to vandals, intruders and those keen on criminal intent. Furthermore, they are available on site to deal with incidents as and when they arise.

At Kingdom we believe that a combination of CCTV and the human factor results in the best forms of preventative security. Our guards and security personnel are qualified and accredited to handle complex security needs and trained and supported by the latest technology and software. It’s a tried and tested formula in our provision of robust, cost effective security measures.

If you would like to find out more about the various services Kingdom offers be sure to take a look at our;

Or, if you prefer, please call 0845 051 7700

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Kingdom Services Group Ltd acquires Manchester based recruitment specialist Xpress Solutions.

Kingdom is delighted to announce the recent acquisition of Xpress Solutions.

Established in May 2004, Xpress has gained an excellent reputation for the provision of both temporary and permanent staff across the warehousing, driving and commercial sectors. With an extensive portfolio of loyal clients, Xpress looks forward to using the Kingdom platform to develop further future growth.

The Xpress acquisition continues the strategic expansion plans of Kingdom.

Terry Barton BA Hons Law, Chief Executive of Kingdom said: “This is a fantastic opportunity for Kingdom to grow and develop our recruitment service. Strategic acquisitions have always formed part of our growth strategy, but it is extremely important that when we acquire a business that there is a culture fit to that of Kingdom. We are therefore keen that we continue to operate in the same way going forward with no planned changes to trading name, branding, offices, invoicing or points of contact. Kingdom will support and enhance the Xpress integration with our expertise, technology and software solutions.

Sarah Sanderson in her continued role as Director and along with her retained management team and colleagues will drive our recruitment division forward. Throughout all our negotiations we were incredibly impressed with Sarah and her work ethic. With over 20 years’ experience to offer, Sarah prides herself on providing a bespoke and personable service so please give her a call”.

Sarah Sanderson, owner and Director of Xpress said: “Joining the Kingdom family will enable my team and I to offer our great recruitment service to a wider audience and for us to expand into new sectors. The Kingdom leadership team and I share the same aspirations and I’m excited about being a key part in the journey which is being created through this acquisition.”

Kingdom was established in 1993. Over the last 25 years, we have grown from a company with just 7 colleagues to now employing over 6,000 people and operate on a turnover in excess of £100 million.

The group successfully manage and lead thousands of high-quality service personnel in highly complex public-facing environments and support each one through a national network of regional offices. In turn, these are supported by our National Support Centre. Together we form a strong network that is able to uphold the highest standards of support for our customers.

Kingdom is considered the benchmark for quality in our industry and we are accredited by all major UK quality assurance bodies. As recognised pioneers of innovation in our industry, we are driven to explore new ways of working and fresh approaches to progression within the support services market.

If you would like to find out more about the various services Kingdom offers just click or play any of the below links:

Or, if you prefer, please call 0845 051 7700 or visit

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We are delighted to announce that Kingdom India is branching out! 
Based in Kochi, Kerala our security solutions division has enjoyed considerable success. However, with successful growth plus the introduction of our new cleaning and housekeeping service we recognised that in order to offer a more streamlined, prompt and closer relationship to our increasing customers based within the capital state of Trivandrum that opening new premises has been a priority.
Our new office commences its operation with 10 contracts from Alappuzha to Kanyakumari and more new contract awards to be announced very soon. The Kingdom India team is poised to welcome the vast new commercial opportunities which this expansion is set to generate within its tourism, information technology, aerospace and biotechnology sectors and the opening of our new Trivandrum office is another major milestone.
Trivandrum, and its neighbouring regions, is a thriving and emerging region and a commercial hub comprising of many large and medium scale state and private sector manufacturing industries.  Such a richly diverse environment offers Kingdom India significant potential for ongoing contracts.

The new office team have worked extremely hard to find us this perfect new office base, dealing with the legal necessities within a demanding time schedule and transferring our stock and assets.
Kingdom India Team
Kingdom India is passionate about delivering service excellence and enhancing our reputation as a first class service provider.

Our mission, whilst continuing to offer security solutions, facilities management, recruitment and training to our ever-increasing network of private and commercial clientele, has been to expand our services across India with tailor made service solutions designed for all industry sectors. 

Kingdom were established in 1993. Over the last 25 years we have grown from a company with just 7 colleagues to now employing over 6,000 people and operate on a turnover in excess of £100 million. 

The group successfully manage and lead thousands of high-quality service personnel in highly complex public facing environments and support each one through a national network of regional offices. In turn, these are supported by our National Support Centre. Together we form a strong network that is able to uphold the highest standards of support for our customers.

Kingdom is considered the benchmark for quality in our industry and we are accredited by all major UK quality assurance bodies. As recognised pioneers of innovation in our industry we are driven to explore new ways of working and fresh approaches to progression within the support services market. 

Or, if you prefer, please call 0845 051 7700 or visit

Visit or email us at to discover how Kingdom India can make a difference to your business.

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Facilities Management and Its Five Key Functions

The work of a Facility Manager or facilities management team comprises a wide range of management functions which are vital to the day to day smooth running and overall cost effectiveness of an organisation. While this obviously varies according to the nature of the business and industry sector within which the organisation sits, the role of facilities management will always incorporate certain key functions.

This article looks at five key functions facilities management must always fulfil and how Kingdom, one of the UK’s top performing accredited provider of facilities management solutions, assists its clients with these important tasks.

Health & Safety Management

Effective health and safety management protects employees, visitors and members of the public from danger and is a major part of the role of facilities management. The consequences of failing to comply with strict health and safety guidelines are severe and wide reaching including financial and economic cost to the business, bad publicity, subsequent loss of custom and a high turnover of disgruntled staff. Kingdom acknowledge that up to date training in line with current legislation is crucial. Kingdom personnel reflect the key issues appertaining to your industry, focusing on areas of priority and importance.

Budget Management

Managing budgets is a time consuming and complex task. Facilities management works closely with the financial department to keep budgets on track and ensure value for money and cost efficiencies are maintained. Kingdom’s dedicated facilities management personnel work hard to improve your business by implementing tailor made innovative solutions designed to provide long term cost efficiencies and better ways of working.

Project Management

Facilities Management teams are regularly deployed to carry out projects such as office relocations and refurbishments. This includes ensuring that downtime is kept to a minimum, the project delivers its objectives and remains within budget. Within this the most efficient use of space, equipment and utilities should also be considered. At Kingdom our aim is to manage a comprehensive array of facilities on behalf of our clients so that in turn they can continue to provide a first class service with total peace of mind. All our contracts receive personalised attention from specialist industry leaders with extensive experience and qualifications. We like to think of ourselves as an extension of your business – working hand in hand to deliver outcomes and solutions to enable you to build industry reputation and thrive within this sector.

People Management

For larger businesses, corporates and governmental institutions, facilities management relies on a team to support the tasks carried out by a Facilities Manager. It’s important that all personnel within the team have good people and leadership skills. At Kingdom, all our facilities management personnel are renowned for their expertise in people management. Whether we’re deployed in assisting with workload planning or disciplinary grievances, dedication, motivation and excellence in customer service will always form the cornerstone of our services.

Customer Relationships

The old adage ‘the customer is king’ remains relevant in today’s fast paced business world and especially so in the facility management sector. If the customer is not satisfied with the services being provided, this reflects on the facilities management personnel.

Good communication, acting on feedback, giving the customer a designated point of contact and keeping all parties informed of progress, issues and strategies are key to good customer relationship management. Kingdom appreciate and value the importance of building great customer relationships. It’s central to all we do.

We have an impressive list of high profile clients across all sectors of industry and we’re fully equipped to cope with the most demanding and challenging environments. Our objective, whilst providing cost effective facility management solutions, will always be focused around giving top class levels of service and maintaining excellent customer relationships.

If you would like to find out more about the various services Kingdom offers be sure to take a look at our;

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CSR & Ethics - Why Should We Care In Business?

Corporate social responsibility, more commonly known as CSR, describes the policies a business adopts in becoming good corporate citizens through contributing to social welfare. Whilst CSR is not a legal requirement, it is definitely considered to be a moral one - an obligation perhaps.

Corporate social responsibility has a positive impact on social, economic and environmental factors and benefits the less advantaged and underprivileged. However, a strong CSR policy improves your company image too. It establishes your brand, giving you a reputation for caring to be socially conscious.

In this article we look at ways in which your business can adopt corporate social responsibility practices and its long term commercial advantages.

Types of corporate social responsibility

Recognising the importance of good CSR procedures, many businesses now concentrate on fulfilling responsibilities within the following four categories:

  • Environmental - Taking steps to reduce carbon footprints, waste, recycling, reusing, etc. Environmental sustainability benefits society and reduces costs for a business.
  • Philanthropy - Businesses can raise money for social causes and charities either through specific fund raising days or through sponsoring local initiatives.
  • Ethical labour - Treating employees fairly with regard to both pay structures and working conditions.
  • Volunteering - Volunteer events demonstrate a willingness to be a good citizen. Businesses which express concern for specific issues and commit to volunteer events portray themselves positively, building a strong ethical image

Adopting corporate social responsibility policies into your business reaps rewards. The initial cost implications for you in either improving the working conditions for your employees, sponsoring local initiatives, etc, will result in many positive advantages for your business. However, it’s important to note that corporate social responsibility should not be seen purely as a marketing drive.

So, why should we care about CSR and ethics?

Market research studies suggest that up to 90 per cent of consumers would purchase a product from a business which supported an issue they cared about. Importantly, 75 per cent would refuse to purchase from a company if they knew it supported issues contrary to their own beliefs. The issue of high street chains importing clothing known to be manufactured in sub-standard conditions, deploying either child labour or poor payment has been highlighted and acted upon by consumers voting with their feet. CSR and ethics are important. Here’s a few reasons why.

Brand Image

As we’ve seen, adopting good CSR and strong ethics has a positive impact on brand image. Businesses which can maintain their reputation, retain customers and suppliers. Consumers who regularly purchase products or services are also likely to recommend them to others. They’re brand ambassadors. Word of mouth marketing is free publicity. Being a CSR champion and promoting good ethics can give your business a competive advantage. Suppliers and financial investors may also prefer to deal with businesses who openly support responsible practices.

Cost Savings

Considering responsible and ethical methods of protecting the environment will also have beneficial cost saving for your business. Reducing business waste, reusing and recycling materials, improving your carbon footprint by lowering utility bills are good examples of this.

Attracting and Retaining Talent

Being a responsible and ethical employer makes it easier to recruit employees and retain staff. Employees gain confidence, learn new skills and bond with team members through participating in CSR initiatives. They like to feel they’ve made a contribution to society, they’re happy and productive.

Corporate social responsibility matters. It shows your employees, your customers, your suppliers and your community that you value your environment, are keen to invest in it and drive positive change. Implemented correctly, your brand, your reputation and your business will ultimately reap the benefits too.

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