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Kingdom cleaning employee praised by shopping centre client

clip_image002Kingdom is always pleased to be told that their people are doing a good job, so was particularly delighted to receive the following letter recently from Sonia Kolomijez, the Centre Manager at Vicar Lane Shopping Centre in Chesterfield.

“In September 2012 Scott Barnes was appointed to Vicar Lane Shopping Centre as a cleaning operative. Within months he was promoted to managing the day to day contract. Working closely with the Centre Manager, it soon became clear that Scott has initiative, common sense, good understanding of the business and has heightened awareness and observation of all matters of Health & Safety.

This year Scott has instinctively taken over security tasks covering areas such as:

  • managing a small fire in New Look by cordoning an area, deploying the team and ensuring people’s safety
  • car park traffic management when a customer needed to get to the hospital quickly following a fall
  • controlling queues at car park pay stations, assisting with lost tickets and keeping customers advised
  • Monitoring and reporting undesirable behaviour by others
  • Liaising with tenants who report theft

This year Scott has also taken on a role of Centre Administrator for period of three months whilst the CM was seeking a suitable replacement for the person who had left. The additional responsibility meant assisting the managing agents (Savills), the Owner and the Centre Manager with car park finances, updating and analysing required trends, managing the Centre’s social media accounts, website and adjusting various images prior to uploading. This extraordinary flexibility in both tasks and attendance has proven to be of tremendous help to the Centre Manager in ensuring the continuity of service to retailers, customers, Savills and the Investors.

Over the years, Scott’s loyalty to the Centre, the Owners and Savills is highly commendable and greatly appreciated.”

Kingdom works hard to ensure that their teams are happy and motivated people who bring best practice, innovation and cost savings to the table, and so are delighted with this fantastic testimonial from their client – well done Scott!

Kingdom has provided daily cleaning and support services to Vicar Lane Shopping Centre in Chesterfield for seven years. Vicar Lane Shopping Centre is an open centre with its own adjoining multi story car park and a range of modern shops, featuring high street brands. It provides a clean, safe and easily accessible shopping experience. For more information about Vicar Lane Shopping Centre, please click here.

Kingdom delivers a supervisor or site-managed commercial cleaning and maintenance service committed to using the best people, technologies and products. They aim to show your company values in their very best light, and add value by taking a pro-active stance towards site cleanliness and tidiness. They also advise on ways to cut cost, what tasks can be reduced, what time of day is cheaper or how to reduce electricity consumption or CO2 emissions when cleaning.

Kingdom provide commercial cleaning services to public circulation, transport, leisure and commercial clients, including basic, specialist, deep and reactive cleaning. They also offer waste management, janitorial service, hygiene supplies, landscaping, high pressure cleaning, kitchen and ductwork cleaning, graffiti and chew gum removal. For more information about Kingdom’s commercial cleaning services, please visit http://www.kingdom.co.uk/services/commercial-cleaning/ or call 0845 051 7702.