News

Kingdom to launch new website next week

We are very excited to announce that we will be launching a brand-new website next week!

Below is the first sneak peak of the home page of the new site, which we will be finalising over the weekend and unveiling early next week.

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The new website will replace the existing one, and will be viewed at the same address as it always has been - www.kingdom.co.uk

The whole look and feel of the website will be changing to give it a much more modern look and feel, bringing it bang up to date and making it look fresh, new and more appealing. Part of this will involve making better use of images, videos and brochures. It will also be more user friendly for our clients and perspective clients in terms of navigation and how it is viewed on various devices.

The new website will better reflect and showcase the four key services that Kingdom offers today, giving an equal focus to Environmental Protection, Facilities Management, Recruitment and Security Solutions. It will also reflect our new branding for these four key services.

clip_image004Commenting on the pending launch of the new website, Kingdom’s Chief Operating Officer (COO) Mark Wallace said: “I am really excited that we are very close to launching Kingdom’s brand-new website.

“We have been working on this major project behind the scenes for many months now, and it is wonderful to know that all of the hard work that has gone into this is about to reach its conclusion.

“I have had a vision for how I wanted Kingdom’s website to look going forward, and have been working hard to make sure that everything associated with it, including design, content and media, meets that vision.

The website that will be launched next week far better reflects the services that Kingdom offers to clients today, and I really hope that our clients and other users will like the new site and will enjoy looking at it as much as I do.

We will announce next week when the new site goes live, so watch this space!”

For more information about Kingdom and all their services, please visit http://www.kingdom.co.uk/ or call 0845 051 7702. 

Kingdom supports colleague’s charity fundraisers

Group photo 3 Fri NightKingdom was very pleased to support the recent fundraising efforts of one of our colleagues, Breda Mead, who along with her husband Chris organised a two day charity event and raised £2,000 for good causes.

Breda is the Front of House Manager at the Europe Headquarters of Kingdom’s client Gartner, the world’s leading research and advisory company, in Egham, Surrey.

On Friday 27th October they hosted a 1920s Murder Mystery Evening, and on Saturday 28th October they held a Black Tie Ball with dinner and dancing. The two events were for a Masonic Ladies Festival. Chris is a Freemason, and this was the Ladies Festival. The events took place at the Tortworth Estate in South Gloucestershire, a Costwolds country estate house set in 30 acres of parkland. The venue is a picture perfect Grade II listed Victorian mansion house.

Group Photo 2 Sat night71 people attended the two events, with all proceeds from the weekend donated to two charities - Bipolar UK and Dementia UK. Although fancy dress was optional, a large number of the guests joined in to really get in the spirit to raise money for the chosen good causes.

The two charities are particularly close to Breda and Chris’s hearts, as Chris’s son Lee (Breda’s stepson) suffers from bipolar, and Breda’s dad suffers from dementia. Bipolar UK is the national charity dedicated to supporting individuals with the much misunderstood and devastating condition of bipolar, their families and carers. They provide a range of support services for individuals affected by bipolar, including information, support and advice, a national network of support groups, a moderated 24/7 web-based peer support forum, a mentoring service, youth service and workplace training. They work to ensure all individuals with bipolar can manage their illness and lead independent lives.

Dementia UK offers specialist one-to-one support and expert advice to help people living with dementia through their unique admiral nurses who work hand in hand with families, helping them cope with the fear, uncertainty and difficult everyday reality of dementia.

Group Photo 2 Fri NightBreda and Chris raised approximately £2,000 for these two amazing charities, with proceeds being raised over the weekend from a prize raffle which took place on the Saturday night, and via donations from Kingdom, Gartner and some smaller local businesses in the Staines area. We were very proud to support this event, and would like to congratulate Breda and Chris on such a fantastic achievement.

Kingdom believes that it is crucial to their core business success to act responsibly as a business, with the highest social, environmental and ethical standards. They want to achieve financial success, but also want to create value for their stakeholders - from shareholders to customers, colleagues to business partners, and society as a whole.

Corporate responsibility informs everything they do, and is deeply embedded in their core company values. These values influence their approach to work and guide the way they treat their colleagues, their customers and grow their business.

For more information about Kingdom and all their services, please visit www.kingdom.co.uk or call 0845 051 7702.

Police praise Kingdom for help with incident

police AdobeStock_177788524Members of Kingdom’s Environmental Protection Team have been praised by the West Midlands Police after they helped them to deal with a suspicious package that had been left in the centre of Birmingham.

The situation is explained in an email from an officer from the West Midlands Police, who wrote to Kingdom saying:

“I am emailing you to place my thanks for your assistance in dealing with the suspicious package left outside Deichmann Shoes, High Street, which I was sent to deal with whilst working with you on litter enforcement.

“As you know there was a delay in uniform officers attending and whilst waiting for them with your assistance we managed to clear members of the public from the danger, and you know how difficult a task that was, but I could not have managed that on my own without your assistance.

“Could you please also pass my thanks to other members of your team.

“I know in dealing with this incident it took us away from litter enforcement but it was great to put team work in action.”

Kingdom provides environmental protection services to Birmingham City Council, and has done for a number of years, tackling street litter and city centre issues such as graffiti, fly posting and smoking in prohibited areas.

Whilst the role of our Environmental Protection officers up and down the country is to tackle litter, dog fouling, criminal damage, graffiti, fly-tipping and other environmental crimes or anti-social behaviour, the fact is that they are also a uniformed, highly visible presence in public spaces providing many residents with a feeling of safety and security, making them the obvious people to turn to for help in emergency situations.

For this reason, our environmental protection officers often step in or are called upon to provide first aid or protect members of the public whilst out on patrol. In essence, the role Kingdom plays allows our officers to act as the eyes and ears of the community, and we are proud to play such a key role in many towns and cities up and down the country.

For more information about Kingdom’s services, please visit http://www.kingdom.co.uk/ or call 0845 051 7702.

Kingdom praised for help at top fireworks night

22855485_10214586907647433_19876550_nKingdom was very pleased to once again help out at Merthyr Tydfil’s annual fireworks night by providing an events team to make sure that the event ran smoothly.

The Firework Skyshow 2017 was held on Friday 3rd November at Cyfarthfa Park in Merthyr Tydfil. As usual, it was listed as one of the top ten Bonfire Nights in the country.

It was hosted by the Merthyr Tydfil Leisure Trust, with gates opening at 5.45pm and the display starting at 7.15pm. The park was open until 9pm, and the event included a Fun Fair and lots of food and drink, as well as the spectacular backdrop of Cyfarthfa Castle. Approximately 4,500 people attended the Firework Skyshow.

After the event, Bethen England, Events Planner at Merthyr Tydfil Leisure Trust, wrote to Kingdom saying:

“I was really pleased with how the whole event was handled by your team and thought that you having your own radios with you being the point of contact for our radios worked really well so as not to muddle the communication, so thank you for that.

“We’ve had feedback via Facebook that all of the staff were really friendly and that the whole site felt really secure with the presence of your staff. Your staff also were instrumental in helping us trace the parent of a lost child.

“You were always prompt and courteous in your responses and any issues were dealt with in a highly effective manner. I would not hesitate to use Kingdom again.

“On a personal note, thank you for helping me through the stresses of my first year organising the event and doing the site visit with me to ensure that we had all bases covered.”

Kingdom’s Events and Close Protection teams provide specialist operatives in ensuring the safety, security and wellbeing of a broad spectrum of client groups. We ensure that itineraries run to plan and that the long days and sometimes overwhelming list of tasks can be accomplished with as much ease as possible. We do all we can to ensure our customers receive the highest possible standards of hospitality, care, practical and moral support at every moment of the day and night. As well as providing crowd management and stewarding teams, we also offer Close and VIP protection and Consultancy Advice.

For more information about our Events and Close Protection Service, please call 0845 051 7702 or visit http://www.kingdom.co.uk/services/event-close-protection/

Kingdom welcomes changes to litter fine rules

litter-bug-1-1481737Kingdom has welcomed the news that, from next year, there are going to be changes to the rule when it comes to littering fines, following a review that has been carried out by the government.

Last week it was announced that littering fines are to rise following a review by the government department DEFRA – the Department for Environment, Food and Rural Affairs. The review was part of a public consultation on England’s Litter Strategy.

From April 2018, the minimum on-the-spot fine that can be issued for dropping litter will increase from £50 to £65, whilst the maximum on-the-spot fine that can be issued will increase from £80 to £150. The default figure is currently £75, and this will rise to £100 from April.

DEFRA has told councils to consider local circumstances when deciding on the level of fines, and will issue additional guidance around the beginning of next year.

As well as this increase, we are very pleased that the law will change so that motorists can be prosecuted when litter is thrown from their cars, regardless of who was responsible for throwing it. Therefore, even if someone else threw the litter out of the vehicle, it will still be the responsibility of the vehicle’s owner.

The changes were announced by the Parliamentary Under-Secretary of State for the Environment, Dr Therese Coffey, who said the government was making the changes to ensure that “perpetrators, not the local community” pay the £800million it costs each year to keep our roads clean.

Making the announcement, Dr Coffey said: “Littering blights our communities, spoils our countryside and taxpayers’ money is wasted cleaning it up.

“Throwing rubbish from a vehicle is just as unacceptable as dropping it in the street, and we will tackle this antisocial behaviour by hitting litter louts in the pocket.

“These new fines will make sure the perpetrators, not the local community, bear the cost of keeping our streets and roads clean.”

We agree with the statement that was issued last week by Martin Tett, the spokesperson on the environment for the Local Government Association, who described the announcements as a “hugely positive step in the right direction”, and went on to say:

“Allowing councils to fine the owners of vehicles which litter is thrown from, rather than expecting councils to prove who exactly in the vehicle had thrown litter, is also something that the LGA has long called for. It is great that from April, councils will be able to get tough with the anti-social minority who think our roads are a repository for rubbish.

“We now need to see more detail in the forthcoming Government guidance. Whilst recognising that any action must be proportionate, it must also be robust to deter abuse of the local environment.

“It is frequently the more deprived communities that suffer most from litter louting and where the demand for more enforcement is loudly heard. Local authorities are keen to get on with the job of tackling anti-social litter louts, and delivering local environments that our residents can be proud of.”

Kingdom’s Environmental Protection Division is led by experts with an ex-police and military background and delivers over 270,000 Environmental Protection hours each year on behalf of local authorities up and down the UK. They issue fixed penalty notices to offenders who are seen breaking the Environmental Protection Act 1990 in streets, parks and open spaces to reduce anti-social behaviour.

To find out more about Kingdom’s Environmental Protection service, please call 0845 051 7702 or visit http://www.kingdom.co.uk/services/environmental-protection/

Kingdom tackling litter and dog fouling in Lancashire

Blackburn-With-Darwen-CouncilKingdom is pleased to have started a 12 month pilot scheme providing Environmental Protection Services to Blackburn with Darwen Council in Lancashire.

Anyone caught dropping litter (which includes cigarette butts and chewing gum) or not cleaning up after their dog has fouled is being given a Fixed Penalty Notice (FPN) by Kingdom’s officers, who are patrolling the streets and public places wearing body cameras.

Our team will patrol both Blackburn and Darwen town centres, as well as parks, open spaces and problem areas. Kingdom has been called in by the council after receiving complaints from residents who were “fed up with having to step around dog mess and litter on the streets,” according to an article in the Lancashire Telegraph.

The FPN for dropping litter will be £75, whereas the FPN for not cleaning up your dog mess will be £100, although it will be reduced to £75 if it is paid within 10 days.

Our first day providing services to the council was Wednesday 18th October 2017.

The scheme itself won’t cost the council, and therefore tax payers, a penny, as it is self financing, with our costs being covered by the income from the Fixed Penalty Notices. In fact, rather than having to pay out for environmental protection, the council will get money back from the scheme which will be spent on improving the local area.

Commenting on the new contract, Cllr Jim Smith who is responsible for the environment at Blackburn with Darwen Council, said: “Decent people have simply had enough of this disgusting behaviour.

“This litter enforcement service is about taking back the streets for these law-abiding citizens, and making offenders take responsibility for their actions.

“Time and time again people have told me that dog fouling and litter are important priorities for them.

“It can spoil streets and communities and is a blight for so many people.

“They have had enough of the selfish minority of people who spoil our neighbourhoods for everyone.

“The fine is a fair amount as some of that money will go into the health department to improve our parks and make our streets cleaner.

“So this is a warning for anyone who thinks they can leave their dog mess or drop litter and get away with it: you will likely end up with a big fine to pay.

“The simple thing is no one will get fined who does not drop litter.

“This is the council saying we have been warning you and will make you pay if you litter.”

Kingdom’s Environmental Protection Division is led by experts with an ex-police and military background and delivers over 270,000 Environmental Protection hours each year on behalf of local authorities up and down the UK. They issue fixed penalty notices to offenders who are seen breaking the Environmental Protection Act 1990 in streets, parks and open spaces in order to reduce anti-social behaviour.

To find out more about Kingdom’s Environmental Protection service, please call 0845 051 7702 or visit http://www.kingdom.co.uk/services/environmental-protection/

Kingdom brought in to fight litter in Bristol

logoWe are delighted to announce that, from the 6th November 2017, Kingdom will be providing Environmental Protection services in Bristol. The news was announced exclusively this morning in the Bristol Post under the headline “You could pay up to £2,500 for spitting, dropping rubbish or cigarette butts in Bristol.”

Kingdom will be enforcing £75 on-the-spot fixed penalty notices (FPNs) for people caught dropping rubbish, leaving cigarette butts and spitting in the street as part of Bristol Mayor Marvin Rees’ plans to get tough on tackling litter. We will initially focus on the city centre, and if that is successful the service may be expanded to include other areas of Bristol.

Children under the age of 18 and those who are considered to “lack capacity” will be exempt from the measures. Money raised through the fines will cover the cost of Kingdom’s Environmental Protection services, and any additional profit will be used by Bristol City Council to tackle environmental issues in the city.

As explained in the Bristol Post, “the measures – which come in to force next month – will cover a number of littering acts including leaving dog poo, leaflets and chewing gum on pavements and public places. Fines will also be issued to those caught leaving graffiti tags.

“People who don’t pay their fines could be taken to court and incur fines and costs of up to £2,500, although there is a £25 discount for early payment.

“Existing rules already allow street officials to levy on-the-spot fines to those caught littering but it is thought the dedicated team and wider category of potential offences will ensure that more people are caught in the act and fined.

“Street-cleaning currently costs Bristol City Council £6 million a year and last year around 7,000 tonnes of waste was collected from the streets.”

The move was one of a number of measures being announced by Bristol’s Mayor in his annual State of the City address to make Bristol “measurably cleaner” by 2020. With Kingdom’s Environmental Protection officers taking on these duties, it will free up council officers to tackle other issues such as fly tipping, noise complaints, abandoned vehicles and dangerous or stray dogs.

Explaining Kingdom’s role, our Operations Director John Dunne said: “We will be using trained and experienced teams to work in collaboration with the council’s in-house teams in identified hotspots. Our aim is to reduce the amount of litter unlawfully dropped, resulting in a safer, greener and cleaner city."

Bristol is one of the largest cities in the UK with a population of over 450,000 people, and is also one of the UK’s most popular tourist destinations. This is not surprising considering its history dates well over a thousand years, and it is famous for its role in exploring the new world, the slave trade and the achievements of Isambard Kingdom Brunel amongst other things.

Bristol is home to two universities, the Bristol Old Vic theatre, the Bristol Hippodrome and the Theatre Royal, many historical buildings, museums and art galleries, Bristol City and Bristol Rovers football teams, and Bristol Rugby. In 2008 it was a finalist for the European Capital of Culture, but lost out to Liverpool, who Kingdom also provides environmental protection services to.

Bristol has previously been named as one of the world’s top ten cities by the international travel publishers Dorling Kindersley in their Eyewitness series of travel guides. It has also twice been named by The Sunday Times as the best city in Britain to live (in 2014 and 2017) and won the EU’s European Green Capital Award in 2015. Bristol was also designated as England’s first “cycling city” in 2008 and is home to Sustrans.

With all of this in mind, Kingdom is very honoured and excited to be playing a key role in keeping such a fantastic city clean for all of the residents and people who visit Bristol every year.

Commenting on the news in the Bristol Post, the Mayor said: “Keeping Bristol clean is everyone’s responsibility. I launched the Clean Streets Campaign to encourage people to step up and help keep their local community clean and tidy. Although the response has been positive among schools, community groups and individuals, litter remains a huge issue for the city.

“For this reason we have decided to take a tougher stance on enforcement, and are bringing in a specialist company to help us target people who continue to think it is acceptable to use Bristol as their own personal dustbin.

“Picking up litter costs the city a massive amount of money at a time when we are having to make severe cut backs to vital services. We will not tolerate mindless littering in Bristol - it is time for us to take pride in our city and stamp out this thoughtless behaviour.”

We are particularly delighted that the move has been supported by community groups in the city. Ben Barker from the Greater Bedminster community partnership told the Bristol Post that “most people understand that litter is a ‘bad thing’. It disfigures our beautiful parks and makes our retail districts unattractive to all apart from rats, and often it smells. Most people understand, and are prepared to help by picking up or not dropping litter, but a few haven’t got the message or don’t care.

“The council’s new enforcement policy will help to bring this minority in line with the rest of us and make us proud to live in Bristol.”

Kingdom’s Environmental Protection Division is led by experts with an ex-police and military background and delivers over 270,000 Environmental Protection hours each year on behalf of local authorities up and down the UK. They issue fixed penalty notices to offenders who are seen breaking the Environmental Protection Act 1990 in streets, parks and open spaces in order to reduce anti-social behaviour.

To find out more about Kingdom’s Environmental Protection service, please call 0845 051 7702 or visit http://www.kingdom.co.uk/services/environmental-protection/

Dancing Kingdom officer at IKEA car park goes viral

One of Kingdom’s officers at IKEA’s newest store in Sheffield has gone viral after being filmed dancing whilst directing cars and welcoming customers to IKEA’s car park.

Kingdom’s officers were in action for the opening week of IKEA’s latest store in Sheffield, which opened its doors to the general public on Thursday 28th September 2017, and saw thousands of customers visit for the opening evening alone. Kingdom provided 15 licensed staff each day to IKEA during the opening week.

One of the officers was Nana Asare, who has become something of an online sensation, after a video of him was uploaded to the IKEA Facebook page with the post “Credit to this man at the IKEA Sheffield store #dedication.” That post has so far been liked nearly 2,000 times, shared nearly 500 times and been commented on nearly 300 times.

The story has now been reported in The Star, under the headline, “Hilarious footage of dancing parking attendant at Sheffield IKEA goes viral”, saying the following:

Footage of a parking attendant dancing enthusiastically whilst working at Sheffield IKEA has gone viral.

“The new IKEA finally opened on Sheffield Road in Tinsley earlier this month with the store employing around 480 people.

“Staff were out in force on the opening day, cheering new customers in and waving Swedish flags.

“However, one employee’s job enthusiasm has not stopped there as he’s been spotted breaking out some dance moves whilst directing cars around the car park.

“The man is filmed dramatically beckoning cars in, ordering them to stop and directing them out whilst throwing in some energetic dance moves.

“Sheffield Hallam student Joe Dawson filmed the fantastic footage and uploaded it to IKEA’s Facebook page.”

Kingdom has provided retail security to all of IKEA’s stores in the UK (including Belfast), as well as their two distribution centres for seven years now, having first started providing security to the company in the UK in 2010. In 2014 it was announced that Kingdom would be the sole security provider to IKEA in the UK. Kingdom provides IKEA with a unique security service which has been tailored specifically to match the IKEA environment and work ethos. When Kingdom was last audited by IKEA to make sure that they were compliant with the IKEA work ethos and standards, they received high praise.

IKEA is a multinational group of companies that designs and sells ready-to-assemble furniture, appliances and home accessories, and since January 2008 has been the world’s largest furniture retailer. The company was founded in Sweden in 1943 by the then 17-year-old Ingvar Kamprad, and the acronym IKEA stands for Ingvar Kamprad, Elmtaryd (the name of the farm where he grew up) Agunnardyd (his home town in south Sweden).

IKEA now has around 400 stores in 49 countries. Their vision is “to create a better everyday life for the many people”, and their business idea is “to offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them”.

Kingdom is an established retail specialist with a dedicated retail division that works in partnership with some of the biggest names in retail to reduce shrinkage and provide a return on investment (ROI).

For more information about Kingdom and all their services, please visit www.kingdom.co.uk or call 0845 051 7702.

Video credit: Joe Dawson

Kingdom helps client IKEA with latest store opening

IKEA Sheffield image3 (1)Kingdom was very pleased to recently help one of their clients, the well known multinational company and world’s largest furniture retailer IKEA, with the opening of their latest store.

IKEA’s newest store in Sheffield opened its doors to the general public on Thursday 28th September 2017, with thousands of customers attending the opening evening.

Before the opening evening there was an IKEA Family preview day on Tuesday 26th September, and guided welcome tours have been given from Friday 29th September through to Sunday 8th October.

During the opening week, Kingdom provided 15 licensed staff per day, and received praise all round from IKEA regarding how well our colleagues worked to ensure a very busy week went smoothly.

The new £60million, 340,000 square feet store is the only IKEA store in the country to have a tram stop, and also has a 983 space capacity car park.

IKEA Sheffield image3 (2)

Kingdom has provided retail security to all of IKEA’s stores in the UK (including Belfast), as well as their two distribution centres for seven years now, having first started providing security to the company in the UK in 2010. In 2014 it was announced that Kingdom would be the sole security provider to IKEA in the UK. Kingdom provides IKEA with a unique security service which has been tailored specifically to match the IKEA environment and work ethos. When Kingdom was last audited by IKEA to make sure that they were compliant with the IKEA work ethos and standards, they received high praise.

IKEA is a multinational group of companies that designs and sells ready-to-assemble furniture, appliances and home accessories, and since January 2008 has been the world’s largest furniture retailer. The company was founded in Sweden in 1943 by the then 17-year-old Ingvar Kamprad, and the acronym IKEA stands for Ingvar Kamprad, Elmtaryd (the name of the farm where he grew up) Agunnardyd (his home town in south Sweden).

IKEA now has around 400 stores in 49 countries. Their vision is “to create a better everyday life for the many people”, and their business idea is “to offer a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible will be able to afford them”.

IKEA Sheffield image2IKEA Sheffield image4

Kingdom is an established retail specialist with a dedicated retail division that works in partnership with some of the biggest names in retail to reduce shrinkage and provide a return on investment (ROI).

For more information about Kingdom and all their services, please visit www.kingdom.co.uk or call 0845 051 7702.

Kingdom guard raises funds for local maternity ward

20170923_114229Kingdom was very pleased to once again support one of their colleagues, David Lench, with his recent fundraising activities. David is one of Kingdom’s retail security guards at the Cooperative store in Westcliff on Sea.

David took part in a 7km sponsored walk on Sunday 17th September 2017 to raise money for Southend Hospital. There was a good turnout on the day with over 200 people walking to raise money for this very worthy cause. On a day of mixed weather, David completed the 7km walk in 80 minutes. The walk was along Southend seafront, going from Shoeburyness (an old army barracks town), past the longest pleasure pier in the world, and finishing at Chalkwell.

Southend University Hospital NHS Foundation Trust cares for more than 380,000 patients each year. It’s the local hospital for the Southend area and beyond, providing a wide range of acute services and specialising in cancer care.

Southend Hospital Charity raises funds to help make a difference for their patients. They make sure all the money donated benefits the specific ward or department that it was designated for, thus helping to provide state-of-the-art medical equipment, improve patient and staff amenities and fund vital research.

Each September the charity arranges a sponsored walk, called Walk for the Wards, along Southend seafront as part of their fundraising activities. The walkers can choose which ward or department they would like the money they raise to go towards.

Kingdom was pleased to sponsor David, having also sponsored him in the same event last year. David wore a curly blond wig to take part, and he chose the hospital’s maternity ward to receive the funds he raised.

For more information about the Southend Hospital Charity, please visit www.southendhospitalcharity.co.uk. If you would like to help David with his fundraising efforts and by doing so help Southend Hospital’s maternity ward, please visit David’s JustGiving page - https://www.justgiving.com/fundraising/david-lench1.

charity_logo180high

Kingdom believes that it is crucial to their core business success to act responsibly as a business, with the highest social, environmental and ethical standards. They want to achieve financial success, but also want to create value for their stakeholders - from shareholders to customers, colleagues to business partners, and society as a whole.

Corporate responsibility informs everything they do, and is deeply embedded in their core company values. These values influence their approach to work and guide the way they treat their colleagues, their customers and grow their business.

For more information about Kingdom and all their services, please visit www.kingdom.co.uk or call 0845 051 7702.

Kingdom given record score once again in major audit

sia-approved-contractorAs we reach the end of September 17 it is that time of year again when Kingdom has their annual audit for the SIA (Security Industry Authority) ACS (Approved Contractor Scheme) assessment.

Kingdom has been taking part in this scheme for the last eleven years, and every year we are proud to say that we have improved our score on the year before.

We are delighted to say that 2017 is no exception to that rule! In 2015 we received a record score of +161. Last year in 2016 we beat that score, achieving +167 out of a possible maximum score of +174. This year we have gone one better, achieving an incredible score of +168 out of +174, our highest ever score, and just 6 points away from the very highest score that it is possible to achieve. This outstanding result places us in the top 1% of security companies audited, meaning we are officially one of the very best security companies in the entire UK.

We were particularly pleased with this result as the Approved Contractors Schemes’ requirements for ACS scoring has changed this year to make it much more difficult to achieve a high score, and because some of the points in the audit are not feasible in the current environment for Kingdom to achieve. We feel that this result demonstrates not only the strengths of our company as a whole, but most importantly the colleagues within it, and we would like to say a huge thank you to everyone in Kingdom who has contributed towards this excellent result.

The Security Industry Authority (SIA) is the organisation responsible for regulating the private security industry. It is an independent body that reports to the Home Office and covers the whole of the United Kingdom. The SIA has two main duties. The first is the compulsory licensing of individuals that undertake specific activities within the private security industry. This includes manned guarding (including security guarding, door supervision, close protection, cash and valuables in transit, and public space surveillance using CCTV) and key holding. Being licensed by the SIA means that private security operatives are ‘fit and proper’ persons who are properly trained and qualified to do their job.

The other key role of the SIA is to manage the Approved Contractor Scheme (ACS). This is a voluntary scheme and was established by the SIA to form a set of operational and performance standards for private security companies, measuring them against independently assessed criteria. The objective of the Approved Contractor Scheme, according to their website, is to “raise performance standards and to assist the private security industry in developing new opportunities.” It gives organisations the opportunity to distinguish themselves as being among the best providers of private security services in the UK, and thus gives their clients confidence and trust in them. We are delighted each year to take advantage of this opportunity to demonstrate that we are among the very best security companies in the whole country.

To be accredited under the scheme, security companies must voluntarily submit themselves for annual inspection by one of UKAS inspection bodies appointed by the SIA to carry out the task. They are then assessed and given a score. They must achieve a score of at least zero (which is a minimum score) to receive ACS accreditation.

Kingdom’s annual inspection was carried out in the weeks commencing 11th and 18th September 2017, with assessments carried out on sites and in our offices. The auditor interviewed a total of 41 licensed colleagues across eight different locations and was very impressed with her findings.

Commenting on this outstanding result for Kingdom, CEO and founder Terry Barton BA (Hons) said: A fantastic result achieved again and for the 11th year running. This is a result of hard work and effort from all at Kingdom and a result we should all be very proud of. The criteria had changed this year making it harder to maintain previous scores but to exceed last year’s score is an even better achievement and demonstrates our success as an organisation.

Kingdom remains steadfast in its "commitment to quality" (C2Q) by embracing five key components: Safety, Health, Environment, Service and Outcomes. As a supplier to brand focused customers, our investment and dedication to quality and safety is taken extremely seriously. We regularly access experts in their field to openly audit and challenge us. 

Innovative, independent and driven to explore new ways, Kingdom successfully manage thousands of service personnel to the highest standard specialising in security, cleaning and environmental protection. Our national network of regional support offices manage thousands of service personnel to the highest standard, benchmarked by all the major UK quality accreditation bodies.


Established in 1993 and operating nationally, commercial and service strength supported with organic and acquisition growth has seen Kingdom become one of the largest independently owned companies in the UK within their areas of service expertise. Commercially strong they have a strategy to continually grow and strengthen by expanding their services and offering a complete support service to their customers.
Kingdom take a fresh approach to the support services market: adapting to the proliferation of new technologies and emerging security threats, whilst also offering their customers a leaner, smarter and more connected way of working.


For more information about Kingdom and all their services, please visit www.kingdom.co.uk or call 0845 051 7702.

Kingdom sponsors prestigious local government awards

Kingdom APSE AwardsKingdom was very pleased to sponsor an award at the recent APSE Service Awards 2017.

APSE is the Association for Public Service Excellence. It is a not for profit local government body working with over 300 councils throughout the UK. Promoting excellence in public services, APSE is the foremost specialist in local authority frontline services, hosting a network for frontline service providers in areas such as waste and refuse collection, parks and environmental services, cemeteries and crematorium, environmental health, leisure, school meals, cleaning, housing and building maintenance.

The APSE Service Awards recognise excellence in local government frontline services across the UK, and they are open to all local authorities and their public sector partners. The awards this year included 22 categories that covered the vast majority of local services, and included the prestigious Overall Council of the Year in Service Delivery Award. Kingdom was delighted to sponsor the “Best Service Team of the Year: Facilities Management and Building Cleaning Service” Award, which was won by Telford and Wrekin Council. The other nominations were Aberdeen City Council, Durham County Council, Rochdale Borough Council and Stockport Homes. Kingdom’s John Dunne, National Business Manager, presented the council with the award on behalf of Kingdom.

The awards ceremony was presented by Louisa Preston, a broadcast journalist for BBC London and BBC Breakfast. The winners were announced at a ceremony in Oxford on Thursday 7th September. This came at the end of the APSE Annual Seminar 2017, which took place over two days and was entitled “Beyond Austerity? Ensuring a future for the local government frontline.”

According to the ASPE website, “the winners of the awards demonstrated that they are actively implementing innovative ideas, supporting continuous improvement, and developing new strategies to deliver local services whilst also highlighting their commitment to innovation and adaptation in local services.”

APSE’s Chief Executive Paul O’Brien said, "Despite local government currently facing many challenges, these winning councils have demonstrated their ability to offer their communities excellent local services through implementing exciting, innovative projects and new ways of working. They are a credit to their communities, and should be proud of their excellent achievements."

Kingdom works with local authority clients throughout the United Kingdom, largely through their Environmental Protection Division. To find out more about Kingdom and their services, please visit http://www.kingdom.co.uk/ or call 0845 051 7702.

Kingdom launches new Academy as £2million investment fund is unveiled

clip_image002Kingdom are extremely excited to have unveiled a plan to spend around £2million of funds to invest in the development of our people, who are at the very heart of what we do.

This investment will be focused on developing our colleagues to provide enhanced services; not only to our clients but also to their customers and service users.

Security and Facilities Management have never typically been viewed as long term careers, but through our investment we aim to enhance professionalism within our sector and attract more talented people into this vital area of work. The programme will foster, develop and retain the skills that already exist within the Kingdom family in order to enhance the way our people work to support the services we provide.

A key focus for the Kingdom Academy will be developing future potential in addition to growing our existing talent and skill base. Having a culture and environment which actively engages and encourages the idea of people growing and developing for the future coupled with our all new course request platform is a great place for us to be and really sets us up for tomorrow’s challenges in the marketplace.

As we roll out our delivery programme we will see the makeup of our business change as the base skill level rises and more and more colleagues become empowered further into their roles raising personal and departmental profiles across the business.

We will work closely with our colleagues and clients to create controlled pilots, each of which will have a set of return on investment (ROI) metrics, allowing both Kingdom and our clients to benefit from demonstrable measurable improvements.

Mapping out job roles to qualifications and training means that we can actively plan journeys for our colleagues. Creating clear progression lines for everybody in the business is a task we are actively working on now, giving them the opportunity to control their career plan.

Some of the main courses will include:

  • Team Leader
  • Customer Service Practitioner
  • AAT
  • CIPD
  • Infrastructure Technician
  • Digital Marketing
  • Business Improvement Techniques
  • Business Administration

clip_image004Announcing the new Kingdom Academy, Kingdom’s Chief Executive Officer, Terry Barton, BA (Hons), said: “We are proud and delighted to announce this significant investment in our colleagues, which we know will add value to our customer service and quality of service delivery, whilst also enhancing our extensive national footprint.”

Kingdom Services Group is one of the largest independent and privately owned companies specialising in Security Solutions, Facilities Management, Environmental Protection and Recruitment across the UK, Ireland and South Asia.

We’ve worked hard to get here!

Since business inception in 1993, Kingdom has evolved via a process of providing service excellence to our clients, and we have been positively judged and revered in this manner along the way. We have a commitment to grow as a company in order to enrich our colleagues, clients and the communities in which we operate.

To find out more about Kingdom and the services we provide, please visit http://www.kingdom.co.uk or call us on 0845 051 7702.

Kingdom acquires Lincolnshire based Superclean

SupercleanKingdom is delighted to announce that, as of 1st September 2017, they have acquired the Lincolnshire based national cleaning services provider Superclean Services Wothorpe Limited.

Superclean was founded in 1967 and is a national supplier of cleaning services to some of the biggest names in the public sector supported with excellent customer retention rates.

The acquisition of 650 people continues the expansion of Kingdom to £100+ million turnover and 6,000 people.

Terry Barton BA Hons Law, Chief Executive of Kingdom said: “Superclean is a great business with great people and systems so bolts on to Kingdom very easily. The Superclean acquisition bolsters further our FM division strength.

“The Superclean team remain and join the wider Kingdom family and we look forward to meeting all our new customers.”

Established in 1993, commercial and service strength supported with organic wins and acquisitions has seen Kingdom grow to become one of the largest privately owned companies in the UK within their areas of service expertise. Kingdom is an acknowledged industry specialist in security and cleaning, and offers a variety of other services including reception & concierge, mobile patrol, key holding, environmental protection, intelligence, cyber and specialist operations.

Commercially strong, Kingdom has a strategy to continually grow and strengthen by expanding their services and offering a complete support service to our customers. Kingdom operates nationally and has all the power of a national organisation you would expect but they support their service provision from their National Support and Communication Centre and their extensive network of regional support offices.

For more information about Kingdom and all their services, please visit http://www.kingdom.co.uk/ or call 0845 051 7702.

Kingdom pass Co-Op audit with flying colours

1Kingdom is delighted to have been praised by one of their largest clients, The Co-op, following a recent audit.

The Co-op carried out an audit of Kingdom at the end of August. The purpose of the audit was to ensure that Kingdom, as a supplier of security services to The Co-op, has the required policies, procedures, insurances and accreditations in place to demonstrate how we are going to control and monitor our works across all Co-op estates.

There were no areas of non-conformance, with Kingdom being marked as fully compliant in every category that was assessed by The Co-op, and the overall findings summary was very complimentary about Kingdom, saying:

“The initial building tour of the Kingdom HQ was a good start to the audit, hosted by the COO Mark Wallace and also introduced to the CEO Terry Barton. The tour set the scene and enhanced the overall audit process by demonstrating how Kingdom is setup and the services to the Coop are delivered. Kingdom demonstrated best practice in several key areas of the audit and presented a positive and proactive approach to safety, staff welfare and customer care.”

The Best Practice observations section of the audit said: “Multiple areas of best practice evidenced during the audit. Areas of best practice and clearly exceeding legal requirements were:

Staff Induction

Staff Welfare

Disaster Recovery

Accreditations”

Kingdom is very pleased to have been audited so thoroughly and subsequently praised wholeheartedly by such a large and well known client. Following the audit, the auditor wrote to Kingdom’s Ops Suite Director Ian McCaffary saying: I want to thank you and Mark Wallace (Chief Operating Officer) for the time and efforts you afforded me before, during and after the audit.  It was really good to have the tour with Mark before we sat down to do the audit – an impressive and well planned operation.

“Please find attached the audit report with my notes and comments.  I have highlighted the areas I felt exceeded statutory requirements and clearly demonstrated best practice.”

Kingdom remains steadfast in its “commitment to quality” (C2Q) by embracing five key components: Safety, Health, Environment, Service and Outcomes. As a supplier to brand focused customers, our investment and dedication to quality and safety is taken extremely seriously, as demonstrated by this audit.

From a basic retail officer door presence to a fully managed risk and loss prevention service, Kingdom is an established retail specialist with a dedicated retail division working in partnership with some of the biggest names to reduce shrinkage and provide a return on investment.

For more information about Kingfom’s retail security service, please visit http://www.kingdom.co.uk/services/retail-security/ or call 0845 051 7702.