Kingdom tackling litter and dog fouling in Swale

clip_image002Kingdom recently started providing environmental protection services to Swale Borough Council as part of a six month pilot scheme. Kingdom is initially providing two uniformed enforcement officers to patrol the town centres and problematic rural areas for the first three months. The number of officers will then increase to four for the final three months of the pilot scheme.

Kingdom officers are tackling people who drop litter and people who fail to clean up dog mess, both of which have been described as a growing problem in the borough. The aim of the pilot scheme is to reduce anti-social behaviour. Kingdom’s Environmental Protection Officers wear real time body cameras and have the power to issue fixed penalty notices (FPNs) and fines of up to £80 to offenders who are seen breaking the Environmental Protection Act 1990 in streets, parks and open spaces. It is estimated that 1,800 fines could be issued in the six month period, generating between £75,000 and £81,000 based on a payment rate of between 70% and 75% and people paying at the lesser amount of £60.

Swale Borough Council is now the fifth council in Kent that Kingdom is providing Environmental Protection services to. Kingdom also provides similar services to the nearby local authorities of Maidstone, Tunbridge Wells, Gravesham and Canterbury. Swale Borough Council hopes that the initiative will create a healthier and cleaner environment in the borough. Cllr David Simmons, the cabinet member for the environment and rural affairs at the council, said:

“Law abiding residents are sick to death of seeing their local streets blighted by the rubbish and mess left by a small number of thoughtless people. We spend around £850,000 a year on street cleaning, which is a huge amount of money for picking up other people’s mess. We have already done a lot of work trying to encourage people to take more pride in their local area. We’ve installed extra bins, given away pocket ashtrays, organised community clean ups and warned people they face fines if they don’t clean up their act. Unfortunately, there are still some who think leaving a mess for others to pay to clean up is acceptable behaviour.

“Currently, we have a small number of council officers who can issue FPN’s, but this is only one part of their role, which is why there are only around 100 issued a year. By bringing in dedicated staff, we will have a much greater impact, and encourage people to take pride in their local area.”

The move has been welcomed by residents. One resident wrote on the council’s Facebook group: “A very good idea. Our streets are becoming more like local tips. Also piles of dogs mess, even bags of it left for people to tread in.”

The annual cost of cleaning the UK’s streets has been estimated at £780m with around 14 million incidents of anti-social behaviour reported each year which equates to 26 incidents per minute. Kingdom’s Environmental Protection Division is led by experts with an ex-police and military background. They deliver over 130,000 Environmental Protection hours per annum on behalf of local authorities across the UK. To find out more about Kingdom’s Environmental Protection services, please visit or click here to read their online brochure.

Kingdom officer takes the fight to cancer

clip_image002One of Kingdom’s security officers, Daniel Ciminera, took part in a charity white collar boxing match on Sunday 5th April to raise money to fight cancer. Daniel has provided hospital security at the Gloucester Royal Hospital since August 2014.

The black tie event took place at Hatherley Manor and was organised by Ultra White Collar Boxing. It allowed amateur boxers the chance to perform in front of a live audience and included entrance music and entertainment such as fire eaters and ring girls. The bouts were for three rounds of two minutes with one minute intervals.

Participants, including Dan, received eight weeks of free intense training, starting on February 9th, from professional boxers. Participants were given 16oz gloves and full headgear. It was open to complete beginners to the sport and to people aged between 18 and 65.

Dan took part in the charity event to get into better shape and in order to raise money for Cancer Research UK. Cancer Research UK is the world’s leading charity dedicated to beating cancer through research. They fight cancer on all fronts, finding new ways to prevent, diagnose and treat it to save lives. They are entirely funded by the public.

Ultra White Collar Boxing began in Derby five years ago, and founder Jon Leonard has since taken the events to cities across the UK. Ultra White Collar Boxing raised £560,000 for Cancer Research UK last year, and is hoping to raise £1million for Cancer Research to help fund a lab in Leicester.

Dan decided to help raise money to fight cancer as he has been personally affected by cancer among family and friends. Each boxer was required to set up a Just Giving page and aim to raise at least £50 for Cancer Research UK. Dan has raised £385.93 so far, which is well above his £350 target, and he still has more donations to come in. If you would like to sponsor Daniel and help to fight cancer, you still can by visiting his Just Giving page - - or by texting DCDC86 £ followed by the amount to 70070.

Kingdom sponsors major shopping centre event

clip_image002Kingdom was delighted to play a significant role at the recent Shopping Centre Management Conference 2015, which is regarded as the premier event of the year in the shopping centre industry and is the biggest gathering of shopping centre managers in the country. It was jointly delivered by the British Council of Shopping Centres (BCSC) and Shopping Centre Magazine, and was held at the Mercure Cardiff Holland House Hotel and Spa in Cardiff, Wales, on the 18th and 19th March 2015.

The Shopping Centre Conference is an annual event where shopping centre managers, surveyors, managing agents, property owners and developers all get together for seminars, conferences and information sessions. The unique event attracted over 500 delegates, with sessions centred on security, retail for the future, cyber threats and the ability to control, consider and, where appropriate, reduce service charge costs.

Overall it brought together some distinctive topics which are specific to shopping centre managers, and as well as getting access to the valuable information provided at the individual sessions there was also a unique opportunity for networking amongst peers and colleagues, making it a very valuable event for anyone involved in the shopping centre industry. The finale of the event was a black tie dinner and awards presentation in the evening which encouraged more networking amongst the teams and also enabled colleagues, friends and potential business contacts to mingle and associate.

Kingdom held a unique position in the exhibition hall and was able to further strengthen the Kingdom brand moving forward, specifically in the area of joint services where they are able to offer not only shopping centre security services but also cleaning and associated services. As well as having a stand, Kingdom was also a key sponsor of this prestigious event, sponsoring the lanyards and the programmes. Kingdom was represented at the event by Kingdom Clean Director Barrie Richards and Kingdom Director Mark Wallace (pictured above). Both of them found the event extremely successful, feeling that Kingdom’s brand awareness was significantly enhanced by their presence and that they were able to make some excellent contacts with both existing clients and potential clients moving forward.

Kingdom is an established retail specialist with a dedicated retail division working in partnership with some of the biggest retail names to reduce shrinkage and provide a return on investment (ROI). They provide quality people to combat crime hot spots and innovative methods of loss reduction without compromising service delivery to your footfall. They tailor their image to match your retail environment. To find out more about Kingdom’s retail security services, please visit or click here to read their online brochure.

Kingdom also offers supervisor or site managed commercial cleaning and maintenance services and aims to show your company values in their very best light. They are committed to using the best people, technologies and products to provide a leaner, smarter and more connected organisation. They believe that clean premises reflect the qualities of an organised, professional business. To find out more about Kingdom’s cleaning services, please visit or click here to read their online brochure.

Kingdom doormen remain calm under attack

clip_image001Kingdom provides a door team at the Rainbow Casino in Bristol, and recently had to deal with a major incident in which the whole team was attacked.

The door team refused to give a group of three men access to the casino at approximately 4am because they all had blood on their shirts and it was obvious that they had been involved in a fight before arriving at the venue.

The door team spent around 20 minutes trying to get the group to leave, before one member of the group hit a member of Kingdom’s team over the back with a chair. When the rest of the team went to help him, the other members of the group started to head butt and punch them.

As a result the police were called and an armed response team arrived to deal with the offenders. After viewing the CCTV footage, the police said that they were happy to proceed with charging the men for affray and violent disorder, and said that the Kingdom team were the personification of calm and patience until the attack.

The team should therefore be praised for staying cool, calm and collected, and for the great job they do overall. They have an excellent working relationship with the management and staff at the casino, with all of them having worked there for at least three years, and provide high levels of customer service that goes above and beyond their job role.

This incident also illustrates the risks that security teams working on doors have to face on a nightly basis, and how essential their role is in stopping groups like this from entering premises and ruining the evenings of other customers looking to enjoy themselves.

Kingdom has over 20 years experience in the security industry, and is one of the largest privately owned companies in the UK within their areas of service expertise. They specialise in risk, loss and the protection of property, people and brand. To find out more about Kingdom’s range of security services, please visit

Kingdom welcomes Chris Burman-Day

clip_image002Kingdom is delighted to welcome Chris Burman-Day to the company, who has joined the Operations, Food & Logistics Division following the recent acquisition of CDO Group, where Chris was part of the management team.

Chris manages a portfolio of accounts in the food & agri-business and logistics sectors, providing operations management and specialist security and risk knowledge in this area.

He has nearly 20 years’ experience of security and risk related disciplines, with experience in the military as well as public and private sector work. His career has been varied, and he has worked in protective security and information and intelligence gathering, and more recently in corporate security. In the past he has provided protective security for senior members of the British Royal family as well as managing surveillance and intelligence teams tasked with protecting some of the UK’s Critical National Infrastructure (CNI).

Chris is a Certified Security Consultant, and holds a Masters degree in Security and Crisis Management. He has also started researching a Doctorate focusing on public and private partnerships in delivering policing and security. He has been a member of both ASIS and The Security Institute, and has been a regular contributor on security and risk issues to a range of recognised publications. In 2013 he set up the Rural Crime & Security Network, which is a free social media based tool to spread the word on rural crime issues and best security practice to farming and rural communities. In parallel to some of his academic work he was then asked to present on rural crime and security to a number of stakeholder groups, engage with the new Police & Crime Commissioners and consult with the agricultural press on the topic. He brings all of these skills and experience to Kingdom and now specialises in security, crisis and risk solutions, particularly for clients at risk from single-issue groups and organised criminality.

Chris believes passionately that we succeed through investment in our people, and that our commitment to drive standards in customer service at the core is brought about by development and investment in our people, which starts with great recruitment, excellent training and on-going development. These are things which he hopes to continue to develop in him and the front line teams.

Outside of work, his family are the reason that he is driven to succeed, whether that is professionally or through study and research. That drive is echoed outside work where he enjoys training for and competing in endurance events, specifically mountain and ultra-marathons. He has already raced one ultra-marathon this year and is currently in training for a long distance Ironman triathlon as well as a number of other running and cycling endurance events throughout the year. He has also not given up on his aim of climbing the 7 summits, which are the highest mountain on each continent, and has made a start.

He has been lucky enough to visit some great places in the world, but his favourite holiday to date has to have been camping in Snowdonia at the foot of the hills with his wife and eldest child. “Those few days in my favourite place on Earth, with my favourite people, experiencing everything the weather Gods could throw at us. Amazing”.

Chris found it tricky to name his favourite film, although settled on any of the Bond films, despite that being a bit of a cliché! Unsurprisingly his favourite activity is “just being active, outside, ideally up hills!” When asked what his favourite food is he replied “grilled skinless chicken breast with steamed broccoli ... who am I kidding? Pizza!” and when asked who he would like to sit down and have a drink with, he answered Sir Ranulph Fiennes, as he is a soldier, a leader, an innovator, and a genuine explorer in the truest sense of the word.

Welcome to Kingdom Chris!

Kingdom provides successful internship for college students

imageKingdom has been delighted to provide internships for two young men from Bury College, where Kingdom provides manned guarding services.

Gavin and Dominic, two students at the college, have been shadowing two of Kingdom’s security officers, Paul Slater and Matthew Brierley, for 6 months so that they could get an insight into what being a security officer is all about. Paul and Matthew’s roles at Kingdom include controlling access and egress, monitoring CCTV and diffusing abusive and aggressive situations.

Following the internship, Kingdom was very pleased to receive the following email from one of the lecturers at Bury College:

“I just wanted to say how brilliant and supportive both Paul Slater and Matthew Brierley have been with providing real work experiences and practices on security with interns on the Supported Internship project.

“They really have shown interns the correct ways of working, have stretched them in their job role, and are willing to go the extra mile.  Both Dominic and Gavin have really enjoyed it and feel that they have/are learning a great deal.”

Kingdom has a dedicated education team that has extensive experience and an in-depth understanding to meet the special demands of the education sector. Their security teams safeguard people, facilities and reputations and provide a safe place to learn and teach.

Kingdom’s officers are vigilant but discreet to assist education establishments strike the balance between an educational building that is welcoming yet secure. To find out more about Kingdom’s education services, please go to or click here to view their online education sector brochure.

New centre cleaning manager makes a great start

clip_image001Kingdom’s new Centre Cleaning Manager at the Old Market Shopping Centre in Hereford has been praised by the management of the shopping centre for making a great start.

Kingdom was delighted to receive an email from the Centre Manager praising the new Centre Cleaning Manager, Ken Bailey, saying:

“It’s now nearly 2 months since Ken Bailey took up the post at Old Market and in such a short space of time he has made a positive impact and is already a hugely valued member of the team. 

“The cleaning team are responding well under his instruction, it is lovely to see everyone so motivated.  He is constantly proactive and has taken the standard of cleaning up greatly, the centre is gleaming again. 

“Please be sure to tell him how impressed we are with him, his attitude, his ability to always find a solution and his incredible people skills.”

Well done and thank you to Ken for making such a fantastic start at Old Market!

Kingdom Clean started providing cleaning and support services to Old Market Shopping Centre in Hereford when it opened its doors to the public in May 2014. At the time Kingdom was praised for its role in helping to get the new centre open on time. The shopping centre was the first major retail development in Hereford for 25 years.

Kingdom Clean deliver a supervisor or site managed commercial cleaning and maintenance services and are committed to using the best people, technologies and products to show your company values in their very best light. Kingdom believes that clean premises reflect the qualities of an organised, professional business.

Kingdom Clean provide services to commercial businesses, the leisure industry, transport and public areas. Their services include basic, specialist, deep and reactive cleaning. They also offer waste management services, a janitorial service, hygiene supplies, landscaping, high pressure cleaning, kitchen and ductwork cleaning, graffiti and chewing gum removal.

To find out more about Kingdom Clean, please visit or click here to read their online brochure.

Kingdom launches new Welsh sign

PrintKingdom has created a new sign in Welsh to go alongside the equivalent English versions that are displayed at all of the sites that they provide security services to in Wales.

Kingdom aims to embrace all of the local cultures that they operate within, and the introduction of dual signs is just a part of Kingdom’s on-going and continuous engagement with local communities.

The sign says:

Mae’r eiddo hwn wedi ei ddiogelu gan
Canolfan Gefnogaeth Genediaethol:
0845 051 770
Rhagoriaeth Gwasanaeth Cenedlaethol

The equivalent sign in English says:

This property is protected
National Support Centre:
0845 051 7700
National Service Excellence

Kingdom provides security services to a wide range of businesses and individuals in Wales, and has a regional office based in Cardiff. They specialise in risk, loss and the protection of property, people and brand. Kingdom has over 20 years industry experience and are now one of the largest privately owned security companies in the UK. To find out more about Kingdom, please visit

Kingdom welcomes new Director of Logistics

clip_image002Kingdom is pleased to welcome Barry Graham to Kingdom, who joins the company as the new Service Delivery Director of Logistics.

Barry was Director of CDO Group Ltd, the company that he created and ran. Barry joined Kingdom on 9th March 2015 when Kingdom acquired the company. Before working in the security industry, Barry served in the Royal Marines. He left the Marines on a Friday, and was a security officer in a food factory on the following Monday. He now has 15 years experience in manned guarding in food manufacturing and logistics under his belt. He created CDO from scratch based on his experience of having held most security roles in the industry. CDO is an abbreviation of Commando, a reference to his time in the Marines.

Outside of work, Barry fosters kids in care long term. He is currently fostering two young boys and “just trying to make a difference in their lives and give them a good, stable family home and better start in life”. Barry is also a keen cyclist and loves music and watching films (his favourite film is Pulp Fiction). His favourite food is Italian, and his favourite holiday was when he went to New York. He is most proud of his beautiful daughter, getting his green beret, and of creating a business that people took pride in ... and his shoes!

When asked who he would like to sit down and have a drink with, he replied Quentin Tarantino, as “not only is he a cinematic genius, but he would probably also have the best contact list in his phone ever!”

Speaking about his new role as Director of Logistics, Barry said: “You will find a relentlessly energetic enthusiastic Director with a ‘can do’ attitude. I’m a professional who loves working with people and achieving goals. My main focus will be on growing and developing the Kingdom logistics division to a position of best in class service.”

Welcome to Kingdom, Barry!

Kingdom appoints new Operations Manager

clip_image002Kingdom would like to congratulate Derek Barnard who has been promoted within Kingdom to a new Operations Manager role covering the South West.

Derek joined Kingdom in March 2014 as the Team Leader on a new contract at TGGC (Gems TV) in Redditch. He was promoted to the position of Operations Manager in March 2015 managing a portfolio of assignments in the Bristol, Gloucestershire, Oxfordshire and Worcestershire areas.

Prior to working at Kingdom, Derek worked for G4S Secure Solutions (UK) Ltd (previously Group4Securicor and Securicor) for over 12 years, where he progressed from an officer to an area manager in the south west, but was made redundant due to a regional restructure. Whilst working for G4S at the start of July 2012 he was deployed to the London 2012 Olympics where he worked at the Olympic Park in Stratford. One of his many tasks was the managing of the daily deployment of the security workforce of over 2,200 officers within a 24hour period to the various venues on the Park. On the night of the opening ceremony he was the duty manager for G4S and as such had the responsibility of ensuring that all security officers were in place and fully understood their duties, responsibilities and emergency procedures.

Before working for G4S he worked for Transport for London (TfL) for 11 years. He also operated his own security company for three years between 1996 and 1999, where he employed over 250 door supervisors covering various venues in and around London and covering as far afield as Oxford and Southampton.

He has vast knowledge and experience in people management, cost control, performance management, customer awareness, health & safety, negotiating skills, the implementing and delivering of SKA/KPIs (internal and external) and training, including the use of Word, Excel and PowerPoint. He has delivered ‘Train the Trainer’ and method instruction courses. As a result of the various positions that he has held over the last 28 years, Derek is a big advocate of the use of the word ‘team’ and more importantly what it stands for – Together Everybody Achieves More’. His main objective is to have all the officers with the South West region working and belonging to the Kingdom ‘TEAM’.

In his free time, Derek enjoys spending time with his beautiful wife Moria, who he’s been married to for 16 years. Between them they have six children, three daughters-in-law and four gorgeous grandchildren. Derek and Moira particularly enjoy going on holidays and travelling the world. Derek’s favourite holiday was the first time he took Moira to Barbados, which was in May 2000. He had previously visited the island four times on his own and really wanted her to see what attracted him to the island and why he wouldn’t share it with anybody else. He has now visited Barbados 11 times. They have also been lucky enough to visit Australia three times, with the first time being to Sydney in December 1999 to celebrate the new Millennium. Other memorable holidays have included visiting Goa, Hong Kong (twice), New Zealand, various islands in the Caribbean, and they have also travelled extensively in Europe.

Derek enjoys walking, bike riding, going to the cinema, fine dining and since moving to Worcester in 1999 he has become a supporter of the mighty Worcester Warriors, regardless of whether they are winning or losing!

Derek’s favourite film is the Christmas classic “It’s A Wonderful Life”. His favourite foods are a fresh tiger roll filled with cheese and tomatoes, and apple crumble, as it takes him back to his childhood “when life was so much easier.”

When asked who he would like to sit down and have a drink with he replied Richard Branson “because he’s so down to earth and believes in ‘straight talk’.”

Welcome to your new role at Kingdom, Derek!

Kingdom IKEA Birmingham team rewarded with night out

clip_image002Kingdom recently took their IKEA Birmingham team on a well deserved night out to say well done and thank you for their dedicated and excellent teamwork over the last few months.

The night out was attended by Kingdom’s Operations Manager for the Midlands, Satia Rai, and security team along with the IKEA Risk Manager and Business Navigator. We have included some photos from the night out with this article.

Following the night out, Julie Wilson, Safety & Security Manager at IKEA Birmingham, wrote to Satia saying:

clip_image004“Just a quick thank you for Sunday night, I feel it was a great morale booster especially for the members of the old team that have been supporting and picking up extra hours whilst we get the new guys trained up.

“As you know the turnout was good and the team really enjoyed it as well as myself and Emma. This is the first time they have experienced a Kingdom team night out (this didn’t happen with VSG) and a great chance for the newer and older team to get to know each other properly.

“This has done a lot for the morale of the team. Thank you.”

clip_image006Kingdom has been the sole security provider to IKEA in the UK (including Belfast), since Sept 2014, having previously provided security to some IKEA stores since 2010. Kingdom also provides security for the two IKEA distribution centres in Peterborough and Doncaster.

Kingdom provides the world’s largest furniture retailer with a unique security service, tailored specifically to match the IKEA environment and work ethos, and includes manned guarding teams, mobile patrol, key holding, customer service and reception teams as well as loss prevention and return on investment analysis. For more information about Kingdom’s nationwide security contract with IKEA, please click here.

Kingdom holds Counter Terror Awareness Training Day

clip_image002With the current UK threat level from international terrorism at severe and specific concerns having been recently issued by the security services regarding shopping centres, Kingdom held a bespoke counter terror awareness training day in partnership with the management of Charter Walk Shopping Centre in Burnley. Kingdom has provided retail security services to the shopping centre since September 2005.

A much higher than anticipated number of guests attended the drop in centre at the site on Tuesday 10th March between 12noon and 5.30pm. 

The session was open to all staff, management, maintenance, security and external shops (tenants).

clip_image004Excellent feedback was received following the event, with Kathryn Wilkinson, Manager of Peter's Jewellers at the shopping centre saying, "I've been on site for years and never knew about some of the things mentioned. It's been very useful and beneficial."

Kingdom’s client and shopping centre General Manager, Chris Gibben, wrote to Kingdom’s Delroy McGee, saying: 

“Just a note to thank you for the training session that you facilitated today. I have no doubt that the importance of the subject matter and recent media coverage provided the incentive for many to attend and I was particularly pleased with the turnout. I think that even more might have attended if their employers had given them the opportunity.

clip_image006“From the retail managers and staff that I spoke to, the feedback was extremely positive and without exception, they considered it to have been a very valuable and worthwhile exercise. Many referred to the content as thought-provoking and said that it had raised their awareness to the ways in which they could improve their own security arrangements. From the responses to the questions that followed the presentation, it also revealed that improvements could be made to the emergency procedures for the Centre as a whole and emphasised the importance for changes to be updated and communicated on a more regular basis.

“Feedback from site employees was equally as positive, with everyone endorsing the training as being beneficial to their respective roles within the Centre and for safeguarding the wellbeing of occupants and visitors to Charter Walk.

“Again, my thanks to you for your time spent on site today and for putting together this well-received training package.”

clip_image008Kingdom recently wrote an article entitled “What Can Go Wrong In A Shopping Centre” which looked at security in shopping centres, terrorism concerns, as well as covering issues like lost children, fires, theft, riots and night time duties. You can read the article by clicking here.

From a basic retail officer door presence to a fully managed risk and loss prevention service, Kingdom is an established retail specialist with a dedicated retail division working in partnership with some of the biggest retail names to reduce shrinkage and provide a return on investment (ROI). Kingdom believes that reducing loss is a partnership effort and requires the need for a specialist company with quality people. To find out more about Kingdom’s retail security services, please visit

Kingdom Acquires CDO Group Ltd

CDO GroupAs of March 9th 2015 Kingdom Security Ltd has acquired the business CDO Group Ltd.

Operating nationally and specialising in the food security sector, CDO employs 160 people with a turnover of over £4m.

The acquisition continues the expansion of Kingdom to £90 million turnover and 4,000 people.

Terry Barton BA Hons Law, Managing Director of Kingdom said "Our ambition is to grow each of the ten sectors we currently specialise in. This acquisition enhances our food sector portfolio. The acquisition represents the continued desire for Kingdom to increase significantly its market share and to develop further its current extensive customer base.

“Barry Graham, CDO Director, also joins Kingdom supported by his quality team of talented people.

“We look forward to meeting with our new customers and maintaining the high level of service they have grown accustomed to and building on the current portfolio and success with innovative service offerings whilst being able to offer an additional quality service solution to Kingdom customers.”

Established in 1993 with just seven security officers, commercial and service strength supported with organic and acquisition growth has seen Kingdom grow to become one of the largest privately owned companies in the UK within their areas of service expertise. Kingdom is an acknowledged industry specialist in security and cleaning, and offers a variety of other services including mobile patrol, alarm response, environmental protection, intelligence and specialist support services.

For further information about Kingdom and our services please refer to the below link

Commercial Cleaning - it’s all about quality and knowledge!

clip_image001Peter Simpson, Operations Director at Kingdom Clean, has written about what factors you need to consider when it comes to choosing a commercial cleaning company.

“It is important that both quality and price are taken into consideration along with the competency of service providers to actually deliver what is promised. Too much emphasis on price can lead to a combination of poor standards.

“The increasing market share of competitive tendering means that the quality standards set by contracting organisations in terms of the price paid for cleaning services have a significant impact on employment, salaries, working conditions in the sector and company infrastructure. As a result of all this, they have an impact on the quality of the service provided.

“The most important asset of any cleaning company is its cleaning personnel. It is with their diligence, motivation, skills and experience that the daily performance of the service stands and falls. Depending on the nature and location of the work to be performed, it is therefore crucial that a bidding company can provide assurance that the personnel selected to perform the work have the necessary experience and capabilities to provide a high standard of service.

“In the case of highly specialised locations (such as hospitals), the contracting organisation may look for proof that the assigned staff has experience of working in this or a similar environment and that the staff have received relevant and accredited training. In other cases, it may be sufficient to receive information on the length of time for which staff have been employed in the industry. This information can be obtained through staff CVs and individual training records.

“All cleaning equipment to be used must be appropriate to the location and surface on which it is to be used. The safety of both the individual using it and the area where it is to be used needs to be ensured through providing adequate training on suitable and safe use and adequate maintenance.”

Kingdom Clean deliver a supervisor or site-managed commercial cleaning and maintenance service and are committed to using the best people, technologies and products to provide a leaner, smarter and more connected organisation. They believe that clean premises reflect the qualities of an organised, professional business.

They add value by taking a pro-active stance towards site cleanliness and tidiness. They also advise on ways to cut cost, what tasks can be reduced, what time of day is cheaper or how to reduce electricity consumption or CO2 emissions when cleaning. To find out more about Kingdom Clean, please visit or click here to read their online brochure.

Kingdom welcomes new Operations Manager for Wales

Mark Wallace Wales Ops ManagerKingdom is delighted to welcome Mark P Wallace to the company as the new Operations Manager for Wales (not to be confused with our Mark Wallace, Director)!

Mark has many years experience working in security, which started when he joined the Cheshire Regiment at the age of 16. He very much enjoyed his time in the army, where he gained a wealth of experience and also got to travel the world. His most interesting job role during his time in the army was in the ISTAR (Intelligence, Surveillance, Target Acquisition and Reconnaissance) Platoon in Basra in Iraq in 2004. Mark was awarded two medals for his service in Iraq and Northern Ireland. He was also presented with a Good Citizens Award for rescuing a girl from a car that had crashed into a river in 1998.

Mark left the army in 2006 and moved to Dublin in Ireland. He took up his first position there as a security officer working for a rail and transport specialist security company. He was quickly promoted to area supervisor, and then left after a year with the company when an opportunity came up to work for the biggest privately owned security company in Ireland in their ARC (Alarm Receiving Centre). Mark was once again promoted within a year, this time to the position of Assistant Operations Manager.

After the Irish economy took a nose dive in 2011, Mark moved back to the UK and settled in South Wales. He got a position as Operations Manager with a security company there, where he excelled in the areas of customer relations, security planning for events, and sales. In 2014 he was promoted to Account Manager. He now relishes the new opportunity that he has been given by Kingdom, and would very much like to thank all of the Kingdom family for their very warm welcome to the team. He looks forward to a very long and prosperous career with the company.

Outside of work, Mark is very much a family man. His brother in law is a BAFTA award winning director for the film East is East. He also has a love of photography, and has had a couple of photographs printed in newspapers.

Welcome to Kingdom, Mark!