News

Kingdom’s Environmental Protection teams attend training

imageKingdom’s Environmental Protection Division held their 2016 Annual Team Leader Seminar at the Holiday Inn Birmingham on the 19th and 20th April 2016.

The course was attended by representatives from every one of Kingdom’s Environmental Protection Division sites in the country and was aimed at benchmarking performance and service across Kingdom’s 30 current local authority clients.

Kingdom’s Environmental Protection Division is led by experts with an ex-police and military background. Their specialist teams deliver over 270,000 Environmental Protection hours per annum on behalf of local authorities. They issue fixed penalty notices (FPNs) to offenders who are seen breaking the Environmental Protection Act 1990 in streets, parks and open spaces. They tackle street litter, dog fouling, smoking in prohibited areas, the illegal distribution of free material, criminal damage, graffiti, fly-tipping and other anti-social behaviour.

Kingdom’s Environmental Protection Division has doubled the number of local authorities that it provides services to in the last 12 months through pure organic growth and with that growth its procedures and practises needed to be standardised more than ever, with improvements implemented to both patrol skills and back office support. Some great ideas and working practises were shared between the delegates, which will assist them on their return to sites.

The course included:

  • Incident reporting
  • New starters (induction and training)
  • Assignment instructions
  • Mentorship programme
  • Weekly and monthly procedures
  • Blue Ribbon Team Leader Training
  • Sales leads
  • EPD news stories
  • Recruitment and retention of staff
  • Development opportunities
  • Voluntary litter picking
  • Added value for clients
  • The EPD journey and forecasts for 2016/17
  • IT support
  • Back office support
  • Policy documents, body worn cameras and data
  • Training manual
  • Standard operating procedures
  • Administration training manual

The conference was extremely well received, with many new friendships brokered which extends this part of the Kingdom family by creating a ‘peer to peer’ group in terms of exchanging knowledge and skills. Desktop exercises were carried out and there was full audience participation for every module covered. The course also served to reassure staff nationally of their importance to the company and their place within it.

Commenting on the course, Kingdom’s Relationship Director, Michael Fisher, said:

“I would like to express my thanks to Kingdom’s Regional Manager John Dunne and to our dedicated management team for their hard work above and beyond the call of duty in putting this course together. I am absolutely certain the attendees and the organisation, together with our clients, will reap the benefits of this conference. We have of course made all of our clients aware of the course and of its aims and objectives. All are incredibly supportive and have welcomed Kingdom’s efforts to continually improve performance.”

Innovative, independent and driven to explore new ways Kingdom successfully manage thousands of service personnel to the highest standard specialising in security, cleaning and environmental protection. Our national network of regional support offices manage thousands of service personnel to the highest standard, benchmarked by all the major UK quality accreditation bodies.

Established in 1993 and operating nationally, commercial and service strength supported with organic and acquisition growth has seen Kingdom become one of the largest independently owned companies in the UK within their areas of service expertise. Commercially strong they have a strategy to continually grow and strengthen by expanding their services and offering a complete support service to their customers.

Kingdom take a fresh approach to the support services market: adapting to the proliferation of new technologies and emerging security threats, whilst also offering their customers a leaner, smarter and more connected way of working.

For more information about Kingdom and all their services, please visit www.kingdom.co.uk

Kingdom tackling litter and dog fouling in Wrexham

clip_image002Kingdom has started a new contract tackling litter and dog fouling in the County Borough of Wrexham on behalf of Wrexham Council.

Announcing the new initiative, a press release from Wrexham Council entitled “Council to Introduce ‘Zero Tolerance Approach’ to Litter & Dog Fouling said:

“Dog owners who refuse to clean up after their dogs foul and those who refuse to use a bin for their litter will be handed a £75 fine from April if they are caught. The issue of dog fouling is one that has been raised several times over the past few months – with a number of focussed patrols enforced in some areas following a series of complaints back in January 2015.

“However Wrexham Council has awarded a contract to Kingdom for a 12 month trail to an environment protection company, to dish out fines to offenders. From April 1st they will be on the streets and in the parks of the county borough as the council launches its zero tolerance towards the offenders.”

Commenting on the move, Councillor David A Bithell, the lead member for Environment and Transport said: “Litter and dog fouling are two issues that are of concern to Wrexham residents particularly those who do use litter bins and pick up after their dogs. For many years now we have warned offenders that they face a fine but some still persist.

“We will now have a zero tolerance approach to the matter and Kingdom enforcement officers will be on our streets to issue fines to offenders. There will be no warnings issued as we believe the time has now come to clamp down hard in order to secure a cleaner, safer and greener Wrexham for everyone to enjoy. People who pick up after their dogs or don’t drop litter will have nothing to fear from these new arrangements”.

The plans were approved by Wrexham Council’s Executive Board in December last year after it was noted that demands of the public, councillors and community councillors were not being met by the existing enforcement methods and that improvements were necessary.

Commenting on the new campaign, Michael Fisher, Kingdom’s Relationship Director, said: “On behalf of Kingdom I would like to say how delighted we are to be working on behalf of Wrexham County Borough Council. It is our intention to work specifically in an intelligence led manner focussing our patrols on litter and dog foul hotspots provided to us by members of the community and of course our colleagues from Wrexham CBC.

“Kingdom staff have been providing and indeed developing this service for over seven years and we look to utilise the skills and experience we have gained, together with lessons learned to ensure we contribute in a positive manner to the overall objective of having cleaner streets and public places within the Borough. We are extremely grateful to WCBC for allowing us this opportunity to work alongside them on this project.”

Kingdom's specialist enforcement teams aim to reduce anti–social behaviour and make the UK’s streets and public areas cleaner, safer and greener. Led by experts with an ex-police and military background, Kingdom’s specialist teams deliver over 270,000 Environmental Protection hours per annum on behalf of Local Authorities across the UK. They tackle street litter, dog fouling and control orders, commercial and residential waste and waste disposal checks, smoking in prohibited areas, the illegal distribution of free material, criminal damage, graffiti, fly tipping and posting.

Innovative, independent and driven to explore new ways Kingdom successfully manage thousands of service personnel to the highest standard specialising in security, cleaning and environmental protection. Our national network of regional support offices manage thousands of service personnel to the highest standard, benchmarked by all the major UK quality accreditation bodies.

Established in 1993 and operating nationally, commercial and service strength supported with organic and acquisition growth has seen Kingdom become one of the largest independently owned companies in the UK within their areas of service expertise. Commercially strong they have a strategy to continually grow and strengthen by expanding their services and offering a complete support service to their customers.

Kingdom take a fresh approach to the support services market: adapting to the proliferation of new technologies and emerging security threats, whilst also offering their customers a leaner, smarter and more connected way of working.

For more information about Kingdom and all their services, please visit www.kingdom.co.uk

Kingdom wins contract with Cheltenham Shopping Centre

imageKingdom was delighted to start providing security and cleaning services to Regent Arcade Shopping Centre in Cheltenham, Gloucestershire, on 1st April 2016.

The Regent Arcade is located centrally in Cheltenham on the High Street, with over 60 stores located across two floors. It also includes seven restaurants and a multi-storey car park (managed by Cheltenham Borough Council) with over 500 car parking spaces.

It has been in the heart of Cheltenham for over 30 years, with a wide choice of big name retailers as well as independent specialist stores. Popular stores include TK Maxx, River Island, BHS, Schuh, The Perfume Shop, H&M, Boots Opticians, Sunglass Hut, The Body Shop and Thorntons. To find out more about Regent Arcade, please visit their website: http://www.regentarcade.co.uk/

The property management agent for the Regent Arcade is Cushman & Wakefield. Cushman & Wakefield’s Property and Asset Management Group offers full national coverage to institutional and individual owners across 52 million sq ft of real estate investments under management in the UK. Sector specialist services are provided across shopping centres, London offices and mixed use portfolios. Internationally, Cushman & Wakefield has 253 offices in 60 countries providing Property and Asset Management services. Kingdom has been providing cleaning and security services to various Cushman & Wakefield sites since March 2014. Kingdom now has a large portfolio of Cushman & Wakefield sites that they provide security and cleaning services to, and so is delighted to extend the number of sites that they have with this client with this new contract.

Innovative, independent and driven to explore new ways Kingdom successfully manage thousands of service personnel to the highest standard specialising in security, cleaning and environmental protection. Our national network of regional support offices manage thousands of service personnel to the highest standard, benchmarked by all the major UK quality accreditation bodies.

Established in 1993 and operating nationally, commercial and service strength supported with organic and acquisition growth has seen Kingdom become one of the largest independently owned companies in the UK within their areas of service expertise. Commercially strong they have a strategy to continually grow and strengthen by expanding their services and offering a complete support service to their customers.

Kingdom take a fresh approach to the support services market: adapting to the proliferation of new technologies and emerging security threats, whilst also offering their customers a leaner, smarter and more connected way of working.

For more information about Kingdom and all their services, please visit www.kingdom.co.uk

Kingdom wears hats to raise money for charity

clip_image002Kingdom recently took part in ‘Wear a Hat Day’ on Thursday 24th March in order to raise money for the charity Brain Tumour Research.

Kingdom employees came to work wearing a variety of crazy, funky hats which could be either purchased or homemade, and were encouraged to make a £5 donation to the charity by texting HAT to 70660.

HR Administrator Paddy Jones won the prize for the best hat, as judged by Kingdom’s National Operations Centre Director Ian McCaffary. Paddy received a £25 gift voucher as his prize.

Employees were also invited to take part in a quiz with 20 questions covering the brain, hats and general knowledge. The winner was Kingdom’s Sales Team Manager Jenny Baron who scored 19 out of 20, and also received a £25 gift voucher as her prize.

Below is a photo of Kingdom employees from the day, and of Paddy receiving his prize.

HR team

Wear a hat winner

The charity Brain Tumour Research was established in 2009 specifically to raise substantial funds for brain tumour research. Brain tumours kill more children and adults under the age of 40 than any other cancer, yet just 1% of the national spend on cancer research has been allocated to this devastating disease. For more information about Brain Tumour Research, please visit http://www.braintumourresearch.org/

Kingdom believes that it is crucial to their core business success to act responsibly as a business, with the highest social, environmental and ethical standards. Kingdom wants to achieve financial success, but also wants to create value for their stakeholders – from shareholders to customers, employees to business partners, and society as a whole.

Corporate responsibility informs everything they do, and is deeply embedded in their core company values. These values influence their approach to work and guide the way they treat their employees, their customers and grow their business. To find out more about Kingdom please visit http://www.kingdom.co.uk/.

Kingdom to provide more services to Wirral council

clip_image002Kingdom will be providing more environmental protection services to Wirral Borough Council from today, Monday 4th April 2016, having successfully tackled litter there for nine months.

Kingdom has been providing environmental protection services in the borough since they started a three year contract with the council in July 2015. Anyone who is observed dropping and leaving litter receives an immediate, on-the-spot penalty of £80. Kingdom made headlines within their first week there for issuing 139 fines in just two days, more than the 90 fines that had been issued in total in the previous five years.

Now, Wirral council has launched a ‘zero tolerance’ campaign against those dumping rubbish in alleyways. The new initiative builds on the council’s two year “Alleyway Dumping Campaign” which aimed to stop items ranging from carrier bags to white goods being deliberately abandoned in alleyways at the back of people’s homes. That campaign saw some behaviour change but not as much as the council would have liked.

The crackdown started after the council’s ruling cabinet council made more money available to both clean up alleyways and prosecute litter louts at a meeting on Monday 21st March.

The monthly cleaning of alleyways will continue as before and will be paid for through the Merseyside Recycling and Waste Authority’s Waste Development Fund. Funding has been allocated for a further two years. However, Kingdom will now be tackling people illegally dumping their waste in alleyways in addition to their current duties, which will “extend and vary the council’s existing litter contract with Kingdom to cover enforcement of illegal dumping of domestic waste”.

Commenting on the new contract, Councillor Bernie Mooney, Wirral Council’s cabinet member for environmental protection, said: “What we can do now, however, having reviewed how the campaign has fared since 2014, is address some of the areas where there is room for improvement and it is clear that we need to be stronger on the enforcement side of things – showing people that we do mean business and will take action if we find the people responsible for dumping waste in alleyways. The number of referrals by the waste investigation crew over the last two years has been good but taking effective action against people is essential in moving our campaign to the next level.

“At the heart of the approach which we will be adopting is a greater interaction between the enforcement officers and residents.  There will be much more ‘face to face’ communication, with residents suspected of having dumped waste being challenged about it directly. The officers will have the option of issuing an £80 fixed penalty notice. With this improved enforcement action, we should see significant behaviour change amongst those residents who don’t realise that what they’re doing is wrong, which will improve the quality of the local environment due to reduce levels of dumped waste.”

Also commenting on the new campaign, council leader Phil Davies said: “The message needs to go out that in the same way we have zero tolerance for littering, the same applies to alleyway dumping – and people need to understand there will be consequences for doing this.”

As well as stronger enforcement action, residents in so called “hot-spot” areas will be receiving information about the issues directly to their door in an effort to remind them that they risk being issued with a fixed penalty notice for alleyway dumping.

More information can be found in an article in The Liverpool Echo and in a post on the council’s website.

Kingdom’s Environmental Protection Division aims to make our environment cleaner, safer and greener. Kingdom’s environmental protection officers deliver over 270,000 Environmental Protection hours per year on behalf of Local Authorities. They are led by experts with an ex-police and military background, and issue fixed penalty notices (FPNs) to offenders who are seen breaking the Environmental Protection Act 1990 in streets, parks and open spaces, therefore reducing anti-social behaviour.

For more information about Kingdom’s Environmental Protection Division, please visit http://www.kingdom.co.uk/services/environmental-protection/ or call 0845 051 7702.

Kingdom sponsoring client’s marathon fundraising endeavour

clip_image002Kingdom is pleased to be sponsoring the fundraising efforts of a team of employees from one of their clients – UK Mail. The intrepid team of six will be running the London Marathon on 24th April 2016.

Kingdom provides cleaning services to UK Mail on a national basis. Kingdom has serviced numerous UK Mail sites across the UK in recent years including Aberdeen, Glasgow, Birmingham, Bournemouth, Bristol, Cardiff, Carlisle, Exeter, Leeds, Leicester, Manchester, Milton Keynes, Nottingham, Oxford and Preston.

UK Mail is the UK’s largest independent postal operator. They offer parcel and mail delivery solutions both locally and worldwide, and have a national network of more than 50 sites and 2400 vehicles. They are able to offer business customers a unique integrated service with a full range of time-sensitive and secure delivery options for parcels and letters – all of which can be tailored specifically to meet a business’s needs. For more information about UK Mail, please visit https://www.ukmail.com/

The team taking part in the London Marathon consists of Robert Constable, Tammy Harney, Mick Philpotts, Paul Curtis, Gemma Mills and Diana Boateng. They are hoping to raise over £11,000 for the charity Age UK, and are looking for help and support to help them achieve this mammoth total. So far they have raised over £6,000, which is just over half of their target.

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. The over-60s is the fastest-growing group in society and there are more of them than ever before. Age UK knows that ageing is not an illness, but that it can be challenging. They therefore provide services and support at a national and local level to inspire, enable and support older people. They stand up and speak for all those who have reached later life, and also protect the long-term interests of future generations.

If you would also like to donate to the team’s fundraising efforts you can go so easily by visiting their JustGiving page where you can sponsor any of the running team. The address is https://www.justgiving.com/companyteams/UKMailMarathonTeam. Donating through JustGiving is simple, fast and totally secure. Once you donate, they’ll send you money directly to the charity. They’ll make sure Gift Aid (an additional 25%) is reclaimed on every eligible donation by a UK taxpayer too. That means more money goes to the charity faster with JustGiving.

The team have said: “Any donation would be greatly received, no amount too large or too small! We are all very excited albeit nervous about the event and have all been training hard to complete this huge challenge! Many thanks for your support for this great cause.”

Kingdom believes that it is crucial to their core business success to act responsibly as a business, with the highest social, environmental and ethical standards. They want to achieve financial success, but also want to create value for their stakeholders - from shareholders to customers, employees to business partners, and society as a whole. Corporate responsibility informs everything they do, and is deeply embedded in their core company values. These values influence their approach to work and guide the way they treat their employees, their customers and grow their business. To find out more about Kingdom, please visit http://www.kingdom.co.uk/

Kingdom arranges for employee’s grandson to be Wigan mascot

20160328_101513602_iOSKingdom was delighted to help the dreams of one of their employee’s grandsons to come true recently, by arranging for them to act as the match day mascot for Wigan Athletic FC at one of their home games.

Six year old Alfie Jack was the Wigan Athletic FC mascot for their match on Bank Holiday Easter Monday – 28th March 2016 – against Rochdale at 1.30pm at The DW Stadium in Wigan.

Alfie currently plays centre midfield for both Skelmersdale United under 8s and for his school team. His favourite player is Everton and England midfielder Ross Barkley.

Alfie is the grandson of Steve Jackson (pictured right with Alfie), Kingdom’s National Communications and Scheduling Centre Manager, who is based at Kingdom’s National Communications and Scheduling Centre in St. Helens. Steve has worked for Kingdom for over six years.

The whole experience was arranged for Alfie by Kingdom’s CEO Terry Barton, who suggested to Steve that Alfie might enjoy it. Kingdom has a long relationship with this local football club (nicknamed the Latics and located just 10 miles away from Kingdom’s National Support Centre in St. Helens) which dates back many years, thanks to Terry being a lifelong Latics fan. Terry has supported Wigan Athletic FC through thick and thin, and Kingdom sponsors the club by utilising the advertising media opportunities available at the stadium.

20160328_121939584_iOSOn the day Alfie was met on arrival by Julie, the Mascot Liaison, and was presented with a trophy saying that he had been mascot for the day. Alfie was then given a tour of the grounds, including the dressing room, and got to meet both the home and away players, who according to Steve were all really good with him, with the staff and players being a “credit to the club”. All of the players signed his shirt for him, including the Wigan goalkeeper Jussi Jaaskelainen, with Alfie asking him if he’s a giant. He also got to meet his favourite Wigan player, Connor McAleny, who Alfie told to score three goals for him. Connor said that he would do his best just for him, and it was the highlight of the day for Alfie later when Connor did indeed score a goal and then gave a thumbs up sign to Alfie who was sitting right at the front. Alfie said afterwards “he scored that for me!” The goal was the only goal of the match, and therefore the goal which won the game for the Latics!

As match day mascot, Alfie got to lead the Wigan team out to the middle of the pitch. He then walked along the away team shaking each player’s hand and was then given a ball to have a kick about with the Rochdale mascot – something he particularly enjoyed! Alfie also had his photo taken in the centre circle with the captains of both teams and the match day officials. His proud granddad watched all of this from the side of the pitch with Terry Barton and said: “I’d like to thank Terry for arranging this and for making a little lad very happy – he had a day he will never forget!” Alfie loved the whole experience and was excited from start to finish. He described it as “the best day ever and I’ll be playing in a ground like this when I’m older!”

20160328_122903650_iOS                        20160328_113913068_iOS                        20160328_122956782_iOS

Kingdom believes that it is crucial to their core business success to act responsibly as a business, with the highest social, environmental and ethical standards. Kingdom wants to achieve financial success, but also wants to create value for their stakeholders – from shareholders to customers, employees to business partners, and society as a whole.

Corporate responsibility informs everything they do, and is deeply embedded in their core company values. These values influence their approach to work and guide the way they treat their employees, their customers and grow their business. To find out more about Kingdom please visit http://www.kingdom.co.uk/.

Kingdom talks about fighting litter on BBC Radio 4

clip_image002Three Kingdom employees recently appeared on a BBC Radio 4 program to speak about the work they do as part of Kingdom’s Environmental Protection division.

Presented and produced by Chris Ledgard and broadcast on Wednesday 23rd March, the BBC Radio 4 program “Costing the Earth” looked at different ways of stopping people from dropping litter and therefore of making people behave better.

It explained that the UK government announced in December 2015 that England is going to get a new national litter strategy, although there is no news yet as to when it might appear. Scotland, however, it said already has a national litter strategy, with a three pronged approach: information, infrastructure and enforcement. It then went on to look at a variety of different ways of trying to stop people dropping litter, and asked how do you get the message across regarding not littering. They asked “what works best – carrot or stick; humour or tugging at the heart strings with pictures of hedgehogs?”

The work that Kingdom’s Environmental Protection Division does was portrayed as the stick, and around half of the program was devoted to it. This included interviews with some smokers in Wolverhampton who talked about the process and effect of having been fined £75 by Kingdom officers, who provide Environmental Protection Services on behalf of Wolverhampton Council, and interviews with Kingdom officers Pav Singh and Lee Pettinger who explained what they do and how people react to it.

Kingdom’s Business Manager John Dunne was also interviewed by the program. As the presenter explained, Kingdom now provides Environmental Protection services to 28 councils in England and Wales, and that number is still growing. John explained that in the last 12 months Kingdom have taken on 13 new local authorities, and have changed what is going on in a lot of town and city centres.

John explained that Wirral Council, where Kingdom provides Environmental Protection Services, had issued 90 fixed penalty notices in the five years before Kingdom came on board, and by their second day on the job they had issued 139, and issued 1,176 in the first month. John explained: “I live on the Wirral myself and since taking the contract on with Wirral Council I’ve seen how clean the area’s gone because we are a massive deterrent.”

The program said of the service Kingdom provides: “For the council there is virtually no financial risk. In Wolverhampton for every £75 fine issued, Kingdom keeps £40 to run the scheme and make its profit and £35 goes to the council.” The councillor responsible for the Environment in Wolverhampton, Steve Evans, explained that the council reinvests that £35 into a “cleaner, greener, better Wolverhampton – that means better campaigns, better education amongst school children, better signage and it means we can tackle littering and dog fouling on a much wider scale.”

The program also considered other varied ways of tackling litter. Writer and radio storyteller David Sedaris, who had previously lived in Normandy before moving to the UK, could not believe the amount of rubbish that was everywhere he first moved to the UK. Frustrated with the amount of litter everywhere and the lack of action being taken to do something about it, he ended up going out and about where he lives in West Sussex each day for between 4-9 hours per day to pick up “tonnes and tonnes” of rubbish himself. He quite rightly asked why people who buy lottery tickets and don’t win feel the need to then rip them into 16 pieces and throw them on the ground, and spoke about the amount of polystyrene takeaway trays he had found with human excrement in them and bottles filled with urine. He asked why people like him who pick up rubbish are considered crazy rather than the people who drop the litter in the first place.

The program also heard from naturalist Chris Packham who had taken photos for a campaign by Keep Britain Tidy of animals surrounded by or wearing pieces of rubbish, heard about the history of and the work done by Keep Britain Tidy, including the recent Clean for the Queen Campaign, and looked at a famous campaign in Texas (Don’t Mess With Texas) in the 1980s. It looked at how clean Switzerland is, and how they manage to stay so clean (it doesn’t come naturally – teams of “litter ambassadors” is the surprising reason behind Switzerland’s cleanliness apparently!)

For anyone interested in the issue of littering and the environment in general the program is well worth a listen to. It can be heard again by going to http://www.bbc.co.uk/programmes/b0742d31. If you just want to hear the part of the program that involves Kingdom then start listening at 17 minutes and 50 seconds.

Kingdom's high profile, specialist enforcement teams aim to reduce anti–social behaviour and make the UK’s streets and public areas cleaner, safer and greener. Led by experts with an ex-police and military background, Kingdom’s specialist teams deliver over 130,000 Environmental Protection hours per annum on behalf of Local Authorities across the UK. They issue fixed penalty notices (FPNs) to offenders who are seen breaking the Environmental Protection Act 1990 in streets, parks and open spaces, therefore successfully reducing anti-social behaviour.

Kingdom’s Environmental Protection Division tackles street litter, dog fouling and control orders, commercial and residential waste and waste disposal checks, smoking in prohibited areas, the illegal distribution of free material, criminal damage, graffiti, fly tipping and posting. To find out more about Kingdom’s Environmental Protection service, please call 0845 051 7702 or visit http://www.kingdom.co.uk/services/environmental-protection/.

Kingdom acquires Worcester based FML Group Holdings

fmlgrouplogoKingdom is delighted to announce that, as of 29th February 2016, they have acquired Worcester based cleaning company FML Group Holdings Ltd and subsidiary companies including:

  • Freeflow Management Ltd
  • West End Commercial Contracts Ltd
  • City Contracts Services Ltd
  • FML Ltd

FML work with some of the biggest names in the business and specialise in offices, halls of residence, nightclubs, bars & restaurants.

The acquisition continues the expansion of Kingdom to £90+ million turnover and 4,500 people.

Terry Barton BA Hons Law, Chief Executive of Kingdom said: “Our strategy is to offer our customers great service across all of our service lines. The acquisition of FML increases our cleaning market share and provides our customers and prospective customers a standalone service or a dual service (cleaning and security).

“With our fresh approach to service delivery and innovative and added value solutions across all our service lines we believe we have a something very truly different to offer.

“The FML team remain and join the wider Kingdom family and we look forward to meeting all our new customers.

Established in 1993, commercial and service strength supported with organic wins and acquisitions has seen Kingdom grow to become one of the largest privately owned companies in the UK within their areas of service expertise. Kingdom is an acknowledged industry specialist in security and cleaning, and offers a variety of other services including reception & concierge, mobile patrol, key holding, environmental protection, intelligence, cyber and specialist operations.

Commercially strong, Kingdom has a strategy to continually grow and strengthen by expanding their services and offering a complete support service to our customers. Kingdom operates nationally and has all the power of a national organisation you would expect but they support their service provision from their National Support and Communication Centre and their extensive network of regional support offices.

For further information about Kingdom and our services please refer to the below link
http://www.kingdom.co.uk/

Kingdom joins Worshipful Company of Security Professionals

imageKingdom is pleased to announce that Andrew Howe has been successful in his application to join the Worshipful Company of Security Professionals as a representative of Kingdom. Andy is employed by Kingdom as a security consultant, and previously served as a police officer in the Metropolitan Police Service, retiring at Superintendent rank after thirty two years service.

The Worshipful Company of Security Professionals is a well-respected and supportive Livery Company of the Lord Mayor and the City of London. Membership of the Company is drawn from the security industry in its widest sense and includes leading security professionals from the industrial and retail sectors, serving and retired members of the police and armed services, security consultants, academics, heads of security for corporate businesses, investigators and electronic surveillance practitioners.

Members of the Company benefit first and foremost by being able to give something back to the Security Profession and by supporting its educational and charitable works. They can also take advantage of the networking opportunities the Company’s events provide, by attending formal Company luncheons and dinners, sporting events and other informal gatherings where they will meet and socialise with like-minded people. They may become Freemen of the City of London and Liverymen of the Company.  Liverymen vote in the annual elections of the Lord Mayor and Sheriffs. For more information about the Worshipful Company of Security Professionals, please visit http://www.wcosp.com/.

As well as helping to promote Kingdom within the City of London and Central London as a whole, both among service users and amongst the security industry, Andy will be aiming to network with other security professionals, drawing on their knowledge and experience whilst sharing his in order to bring new benefits to Kingdom’s clients.

With a national network of regional support offices, Kingdom successfully manages thousands of service personnel specialising in security, cleaning and environmental protection. Established in 1993 and benchmarked by all the major UK quality accreditation bodies, Kingdom is a financially sound business with growth being achieved through a combination of outstanding performances, bold acquisitions and a team comprising some of the best people in the industry. Kingdom take a fresh approach to the support services market: adapting to the proliferation of new technologies and emerging security threats, whilst also offering our customers a leaner, smarter and more connected way of working.

For more information about Kingdom’s security services, please visit http://www.kingdom.co.uk/services/security-personnel/ or call 0845 051 7702.

Kingdom employee given customer service award by client

clip_image002Kingdom is extremely proud of one of their employees, Harry Richards, cleaning supervisor at Old Market shopping centre in Hereford, who has been presented with a fantastic customer service award by his client.

Harry was given a Shining Star Award after being nominated by a number of his colleagues for his service to customers and other team members, and for recognition of the fact that he works exceptionally hard and always does so with a smile on his face.

Harry was presented with the award by Old Market’s Centre Manager Alan Anderson, and was given a letter which said:

“On behalf of Old Market I am delighted to tell you that you have been nominated by a number of your colleagues for a Customer Service Award.

“It has been recognised that on numerous occasions you have gone above and beyond your expected duties to not only assist customers but also your colleagues. This was not something you were asked to do but rather you made the decision yourself. The positive attitude you have to work is often commented on by your colleagues and you are a highly valued member of the Customer Service Team. Your exceptional service reflects the values we want to instil in all our team at Old Market. We hope you continue to keep up the good work in your role as Cleaning Supervisor.

“I want to express my sincere gratitude for your outstanding customer service and as recognition of this an award is enclosed.”

As part of his award, Harry was also given a ticket to see Manchester United play at Old Trafford. Commenting on the award, Kingdom’s Cleaning Manager at Old Market, Ken Bailey, said:

“Harry is a massive Manchester United fan, but he had never been to see a game after supporting them for over 45 years. As I am from Manchester and am also a Manchester United fan, we all decided to do this as Harry’s reward for his Shining Star Award.

“Harry was speechless when Alan Anderson, our centre manager, presented Harry with his letter and he saw his ticket. I took him to the game and he spent a good hour in the shop buying himself lots of football tops, hats and other merchandise. After the game Harry saw a number of team players, including Wayne Rooney, and got a wave from Sir Alex Fergusson himself!

“On the way home I took Harry to dinner. He had the next day off work, which was good as the traffic was so bad that we didn’t get home until very late! Congratulations Harry, we are all very proud of you!”

Kingdom has been providing cleaning and support services to Old Market Shopping Centre in Hereford since it opened its doors in May 2014. Old Market was the first major retail development in Hereford for 25 years. It is a new £90million development in the heart of Hereford city centre. The 310,000 square foot open-air retail and leisure scheme, the site of Hereford's former livestock market, is made up of 18 shops, 8 restaurants, a cafe, 5 kiosks, a six-screen Odeon cinema, 600 car park spaces and new public squares and spaces. For more information about Old Market, please visit http://www.oldmarkethereford.co.uk/.

Kingdom delivers a supervisor or site-managed cleaning and maintenance service to show your company values in their very best light. They are committed to using the best people, technologies and products to provide a leaner, smarter and more connected organisation, and believe that clean premises reflect the qualities of an organised, professional business.

They add value by taking a pro-active stance towards site cleanliness and tidiness. They also advise on ways to cut cost, what tasks can be reduced, what time of day is cheaper or how to reduce electricity consumption or CO2 emissions when cleaning. For more information about Kingdom’s commercial cleaning services, please visit http://www.kingdom.co.uk/services/commercial-cleaning/ or call 0845 051 7702.

Kingdom sponsoring employee in Paris marathon

clip_image001Kingdom is very proud to be sponsoring one of their officers who will be running a marathon for charity next month. Tilbikram (Til) Sambahangphe is taking part in the 2016 Paris Marathon on Sunday 3rd April 2016. Tilbikram has been a security guard at the Malls shopping centre in Basingstoke since 2006.

Tilbikram will be running a distance of 26.2 miles (42.375km) in order to raise money for charity. The Paris Marathon is one of the most popular marathons in Europe, being a scenic race through a famously beautiful city, passing many iconic sites. It starts on the Avenue des Champs-Elysees and passes the Louvre, the Place de la Bastille, goes along the River Seine and under the Pont Neuf, passes the Eifel Tower and finishes on the Avenue Foch.

This will be the second time that Tilbikram has run a full marathon, and he has also taken part in a further 12 half marathons! The photo accompanying this article shows Tilbikram after he completed the London Marathon in 2014. Tilbikram is a former Ghurkha who also helped to raise more than £4,000 for the victims of the huge earthquake in his native Nepal last year. Commenting on his latest fundraising mission, Tilbikram said: “This is a huge task that is both physically and mentally challenging, but I feel ready and confident to take on this challenge. The minimum amount of money that I am hoping to raise for charity is £999 so any contributions big or small will be very much appreciated.”

The charity that Til is fundraising for is St. Michael’s Hospice (North Hampshire). St. Michael’s Hospice enables anyone faced with a life-limiting illness, their families and carers, to attain the highest possible quality of life by providing a choice of specialist care and support. Established in 1991, they are located in Basingstoke but serve all of North Hampshire. They care for over 500 patients a year across the community. This is a charity that is very close to the hearts of the Kingdom security team that work at the Malls Shopping Centre, as one of their officers there, Andy Rose, was diagnosed with cancer and died at the hospice at the young age of 46. He sadly fought a very short battle which took his life within a couple of months. Kingdom’s Beccy Ronald said: “Andy was a well respected part of my team and touched everyone with his massive smile and big heart. We would be very grateful to anyone who can sponsor Til to help make his charity target for this great cause”. For more information about St Michael’s Hospice (North Hampshire) and the work they do, please visit https://www.stmichaelshospice.org.uk/.

Kingdom is pleased to be sponsoring Tilbikram to raise money for this very worthy cause. If you would like to sponsor Tilbikram and donate money to St. Michael’s Hospice (North Hampshire), or want to find out more about Tilbikram’s fundraising efforts and the work that St. Michael’s Hospice (North Hampshire) does, you can do so via Tilbikram’s Just Giving page - https://www.justgiving.com/Tilbikram-Sambahangphe-Limbu. Making a donation through JustGiving is simple, fast and secure, and once you donate they send your money directly to the charity, making it the most efficient way to donate, saving time and cutting costs for the charity.

Kingdom believes that it is crucial to their core business success to act responsibly as a business, with the highest social, environmental and ethical standards. Kingdom wants to achieve financial success, but also wants to create value for their stakeholders – from shareholders to customers, employees to business partners, and society as a whole.

Corporate responsibility informs everything they do, and is deeply embedded in their core company values. These values influence their approach to work and guide the way they treat their employees, their customers and grow their business. This is why Kingdom is pleased to both support the fundraising efforts of one of their employees and to be able to give money to a very worthy charitable cause. To find out more about Kingdom please visit http://www.kingdom.co.uk/.

Kingdom patrols lead to litter crackdown in Harrow

clip_image002An article in the Harrow Times entitled “Council crackdown on litterbugs” has highlighted the achievements so far of Kingdom’s Environmental Protection Division in the London Borough of Harrow.

Kingdom has been providing environmental protection officers on behalf of Harrow Council since July 2015. They have been patrolling the streets issuing fines to anybody seen littering or spitting. In that time Kingdom’s officers have issued 3,741 fixed penalty notices.

As part of this, the council has been cracking down on people who have refused to pay their fines, which has now resulted in 10 prosecutions. 10 people failed to pay their £75 fixed penalty notice for dropping cigarette ends, and as a result found their cases being heard in Willesden Magistrates’ Court on 9th February 2016. There they were ordered to make payments of over £4,000 for the offences which were carried out between 20th and 29th July 2015. Five people pleaded guilty by post and were fined £150, £300 costs and a £20 victim surcharge. The five others were found guilty in their absence and fined £200, £200 costs and a £20 victim surcharge.

Cllr Graham Henson, the councillor responsible for environment, crime and safety on Harrow Council, said:

“We are doing everything we can to ensure that Harrow is kept clean and remains that way. Sweeping and cleaning our streets is expensive so it’s only fair that these litterbugs pay.

"Our enforcement officers have caught thousands of people in the act. Some think they can ignore a fixed penalty notice but, as these cases show, we will take them to court if they don’t pay up. Keeping our streets safe and tidy is all part of our work to build a better Harrow."

Kingdom's high profile, specialist enforcement teams aim to reduce anti–social behaviour and make the UK’s streets and public areas cleaner, safer and greener. Led by experts with an ex-police and military background, Kingdom’s specialist teams deliver over 130,000 Environmental Protection hours per annum on behalf of Local Authorities across the UK. They issue fixed penalty notices (FPNs) to offenders who are seen breaking the Environmental Protection Act 1990 in streets, parks and open spaces, therefore successfully reducing anti-social behaviour.

Kingdom’s Environmental Protection Division tackles street litter, dog fouling and control orders, commercial and residential waste and waste disposal checks, smoking in prohibited areas, the illegal distribution of free material, criminal damage, graffiti, fly tipping and posting. To find out more about Kingdom’s Environmental Protection service, please call 0845 051 7702 or visit http://www.kingdom.co.uk/services/environmental-protection/.

Kingdom reaccredited by ContractorPlus

clip_image002Kingdom is delighted to have had their ContractorPlus certificate of accreditation renewed until February 2017.

ContractorPlus is one of the UK’s fastest growing contractor approval schemes and is a robust contractor health and safety pre-qualification system.

The simple to use web based system consists of a database of contractors who have been rigorously vetted to ensure their health and safety standards are of the highest possible quality. Using this, businesses can search online for reputable contractors and even filter the search by contractor service or location.

Businesses can be sure that the database of registered contractors is of the highest calibre and that the contractors hold all relevant documentation that will ensure safe working practices, reducing liability and ensuring legislative compliance.

This is because in order to attain a certificate of accreditation all contractors must go through a comprehensive accreditation process and be able to demonstrate health and safety compliance to clients. ContractorPlus's Health and Safety Consultants deal directly with the contractor to check that their health and safety documentation including risk assessments, policies, method statements, and insurance levels are all up to date and correct.

clip_image004Kingdom holds all appropriate industry, safety and quality accreditations and work extremely hard to deliver value and performance in today’s fast-moving world. They are steadfast in their “commitment to quality” (KingdomQ) which involves embracing five key components: Safety, Health, Environment, Service and Outcomes.

As a supplier to brand focused customers, Kingdom’s investment and dedication to quality and safety is taken extremely seriously. They regularly access experts in their field to openly audit and challenge them, and when they do well recognition follows.

You can see more of Kingdom’s accreditations by visiting http://www.kingdom.co.uk/profile/quality-industry-recognition-safety-environmental/, and for more information about Kingdom and their services, please visit http://www.kingdom.co.uk/ or call 0845 051 7702.

Kingdom joins ASIS International

clip_image002Kingdom is pleased to announce that Andrew Howe has joined ASIS International as a representative of Kingdom. Andy is employed by Kingdom as a security consultant, and previously served as a police officer in the Metropolitan Police Service, retiring at Superintendent rank after thirty two years service.

ASIS International is the leading organisation for security professionals worldwide. Founded in 1955, ASIS is dedicated to increasing the effectiveness and productivity of security professionals by developing educational programs and materials that address broad security interests as well as specific industry topics. ASIS also advocates the role and value of the security management profession to business, the media, government entities and the public.

By providing members and the security community with access to a full range of programs and services, and by publishing the magazine “Security Management” ASIS leads the way for advanced and improved security performance. Their vision is to be the recognised leader advancing security worldwide, and their mission is to promote excellence and leadership in the security management profession.

As well as helping to promote Kingdom within London as a whole, both among service users and amongst the security industry, Andy will be aiming to take advantage of the education, information and research opportunities offered by the organisation, and to network with other security professionals and members, drawing on their knowledge and experience whilst sharing his in order to bring new benefits to Kingdom’s clients. Commenting on his membership, Andy said: “ASIS is an international organisation providing a wealth of professional advice, up to date security methods and innovative techniques. It ensures that we have a global view on the security industry that we can cascade both internally amongst Kingdom colleagues and externally to our clients.”

With a national network of regional support offices, Kingdom successfully manage thousands of service personnel specialising in security, cleaning and environmental protection. Established in 1993 and benchmarked by all the major UK quality accreditation bodies, Kingdom is a financially sound business with growth being achieved through a combination of outstanding performance, bold acquisitions and a team comprising some of the best people in the industry. Kingdom take a fresh approach to the support services market: adapting to the proliferation of new technologies and emerging security threats, whilst also offering our customers a leaner, smarter and more connected way of working.

For more information about Kingdom’s security services, please visit http://www.kingdom.co.uk/services/security-personnel/ or call 0845 051 7702.