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Kingdom response to Guardian Article (22/01/19)

Kingdom refutes all allegations in this article. None of the practices alleged in this article are part of Kingdom Enforcement Officers training and standards.

The source of the information is unnamed as are the persons he accuses of poor practices.

It is noted that the ex-employee was allegedly employed on one of our North Wales sites between 2015 and 2017, however it is a matter of absolute fact that Kingdom operate a transparent pay structure for all our Local Authority Support Staff, with a set hourly rate, the only other allowance they may qualify for is a ‘Quality Procedural Allowance’ set against identifiable KPI’s and not linked to numbers of FPN’s issued, rather the employees overall ability to conduct themselves within our set standards and issue only FPN’s of high quality and in keeping with our rules of engagement.

Kingdom only issue FPN’s to individuals who commit offences contrary to the legislation they are asked to enforce, this in the main is the Environmental Protection Act 1990. We patrol proportionally and without prejudice and strongly dispute the allegation our staff target the elderly or vulnerable.

All our work is carried out under the view of our Local Authority Clients who have full access to our systems with correct reporting mechanisms. We publish a full demographic report on the offenders who have been issued FPN’s and these will strongly disprove the assertion that we target any particular group within the communities we patrol.

Kingdom have significantly high figures of compliance in relation to offenders discharging their liability to prosecution by paying the penalty as an alternative to prosecution. Significantly in the case of those who choose not to discharge their liability, it is the Local Authority who decide on prosecution and of those prosecuted, in excess of 95% are convicted, which once again attests to the appropriateness of the issuance.

Kingdom is working closely with campaign groups focussed on Education and Engagement in relation to Litter and Dog Fouling and contribute both time and funding to support this activity.

This story is built on the foundation of an apparent ex-employee who is unwilling to identify themselves and as such his allegations should in the balance of fairness be treated with absolute caution until he/she does identify themselves and corroborate the allegations of poor practice alleged.

Notes to editor: Kingdom’s Local Authority Support Division accounts for less than 1% of Kingdom’s entire turnover. Linking the company’s growth to this division is again factually incorrect and designed to create a false narrative.

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Colleague of the Month

As everyone knows, a company is only as good as it’s colleagues, and we know our services are made the very best they can be by the hard work and dedication our colleagues put into their roles. We are pleased to give our Colleague of the Month Award to Ruairi McGuiran.

Ruairi has been an officer with Kingdom since October 2018, and in that short space of time, he has proved to be incredibly reliable, hardworking, conscientious and always prepared to go that extra mile.

He is an asset to both the team at Brent Housing and to Kingdom and is an example of professionalism and courtesy.  Ruairi is a credit to himself and is an ambassador for Kingdom.

Ruairi will be awarded with a trophy, certificate, store vouchers and, as with each winner of Colleague of the Month, he will be entered into an annual competition along with every other monthly winner of the award.

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Wigan Youth Zone Charity Race Night

On the 12th April 2019, Wigan Youth Zone are hosting their second annual Charity Race Night. The event takes place at the DW Stadium, Wigan and will run from 7pm – midnight.

The event is not to be missed, with 8 races taking place throughout the evening, amazing prizes will be won, a disco and heaps of entertainment!

Kingdom have been partners with Wigan Youth Zone for close to 5 years and we couldn’t be prouder to be a founder patron of this great organisation.

Wigan Youth Zone charity is an amazing cause that has been operating out of a purpose-built state-of-the-art youth facility in Wigan Town Centre since 2013. It offers all young people across Wigan aged eight to nineteen the opportunity to meet friends, have new experiences, learn new skills and access all the support they need to develop and achieve their potential.

Our CEO, Terry Barton recently spoke about the brilliant work done by Wigan Youth Zone and his beliefs on the responsibility of businesses such as Kingdom to assist good causes.

“The Youth Zone is a fantastic concept and provides a solid base of support and opportunity for the young people of Wigan and the surrounding area. This is of invaluable help, to the physically and financially disadvantaged and for those whose young lives have proved challenged for a variety of reasons.
Kingdom is all about people, support, opportunity, care and sincerity. We are a people business and have never forgotten our roots.
I believe, if possible, all businesses have a responsibility to support society, particularly the young. The rewards are tangible and there for all see. I am delighted we play our part.”

To purchase tickets to this event - click here

If you would like to find out more about the various services Kingdom offers be sure to take a look at our;

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Kingdom Colleagues Praised

It’s always pleasing to hear what our customers think of our services, so it’s with great delight that we have recently received comments from Emma Hinchcliffe, the Duty Manager at Morrisons Barnsley store regarding our services;

“As duty manager at Morrisons Barnsley, I feel we are very lucky to have Kingdom Services as our security provider. Mobile Response officer Jamaal has been on site on many occasions over the past few months and made numerous stops which have resulted in court appearances.

The store is also offered great support from Regional Relationship & Development Manager Max Nattrass who attends the store on a regular basis and resolves all issues promptly. Jamaal received employee of the month from Kingdom Services due to his hard work and dedication to our store.

I have worked with many security providers and Kingdom are by far the best.

Thank you for your hard work Jamaal and Max.”

Kingdom is delighted when any of our colleagues show a level of commitment and professional conduct that instils confidence in our clients and we would like to personally thank both Jamaal and Max for their continued hard work and dedication.


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Kingdom India Logo Launch

As Kingdom India continues to expand, we felt the time was right to showcase our brand-new Kingdom India logo. This professional, memorable logo will be worn on the uniforms of India’s top security guards, and it will also feature on the soon to be launched, newly designed Kingdom India website.

Kingdom have been providing security services in India since May 2016 and our Senior Team, consisting of Terry Barton (CEO), Mark Wallace (COO) and Nigel Whittle (Strategic FD) recently travelled to India, in a packed trip which included a visit to watch the Kerala Blasters. You can read all about the trip here.

Why not follow Kingdom India on social media – LinkedIn Facebook



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Kingdom Vacancy - Regional Relationship & Development Manager (Midlands Area)

An excellent opportunity has arisen to apply for a Regional Relationship & Development Manager role with Kingdom, working across the Midlands area.

Applicants require a minimum of 3 years+ experience in a similar role.

Salary: Up to £35000.00 per annum dependent on experience, plus sales commission.

Benefits: Company vehicle, Laptop & phone

Primary Objective: Regional brand ambassador responsible for the delivery of service excellence thorough ownership, process and effective team management.

Essential Selection criteria / Skill Base Requirements
Essential:
Experience: Front Line Security Licence in either DS / SG or CP qualified security professional with proven management experience within the security industry.
A minimum 3 years’ experience in a similar role with a high-quality service provider and a minimum 3 years security industry sector experience.
• Full clean UK driving licence.
IT: Hold excellent IT skills to use Logosoft, and the complete suite of Microsoft software including but not limited to Outlook, Word, Excel and Power point
Communication: Communicate effectively and professionally at all levels – being polite, helpful and diligent, with a ‘can do’ attitude and strong engagement and negotiation skills
Service: Have the focus and proven ability to deliver the highest standard of customer service with key stakeholders. Have to drive and motivational skills to solicit the right responses from colleagues and drive their development to underpin effective efficient and innovative service solutions
Team Player: Be a team player as well as working independently with a focus on sharing good practise and supporting sector wide enhancement
Qualification: Holds appropriate and relevant qualifications and evidence of success

Role & Key Responsibilities

• Grow sales and profitability
  - Deliver great service on an agreed amount of customer contracts through ownership (security, LAS & FM)
  - Grow your contracts through customer awareness of all Kingdom service lines, USPs, technology and margin maximisation
  - Introducing contract efficiencies, added value, innovations and real solutions
  - Provide 5 qualified sales leads per month
  - Support sales in whatever capacity required of you
• Retain work
  - Red Zone awareness, ownership and the autonomy to trouble shoot and fix
  - Early awareness of all re-tenders and contracts reviews to support a win strategy
Success
  - Demonstrate evidence of success

• Job Type: Permanent
• Salary: Up to £35,000.00 per annum
• Hours: Monday - Friday 09:00 – 17:00 or flexible working methods to meet the demands of the position and primary objectives

For more information or to apply, please contact mark.wallace@kingdom.co.uk

If you would like to find out more about the various services Kingdom offers be sure to take a look at our;

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Golden Ticket Winner

We always acknowledge and reward great work through our awards and commendation scheme, but now we’re taking it a step further through our golden ticket scheme.

Receiving a golden ticket allows Kingdom Colleagues who have achieved something amazing to enter a draw with fantastic prizes to be won.

Our golden tickets are issued throughout the year to any Kingdom Colleague who has demonstrated going above and beyond, such as providing a great idea or innovation or for achieving something special in their role.

Colleagues can also be awarded a golden ticket just for being a great Colleague and team player. Anyone can win a golden ticket!

With this, we’re pleased to announce that Jim Lee is our latest golden ticket winner and he will shortly receive his prize. Congratulations Jim!

Colleague Zone

If you’re a Kingdom Colleague and would like to find out about the golden ticket and other useful information, visit the Colleague Zone. To view the Colleague Zone, simply visit www.kingdom.co.uk, click Konnect and choose the Colleague Zone.



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Merry Christmas from Kingdom

We hope you have a wonderful Christmas!

We’re proud to announce our festive Christmas video,
showcasing some of our best bits from 2018.

To view our Christmas video, please click the video below

We hope that 2018 has been just as eventful for you as it has for us!

So from Kingdom Services Group,
We wish you a very Merry Christmas!

We look forward to seeing what 2019 brings, click here to find out what Kingdom can do for you!

If you would like to find out more about the various services Kingdom offers be sure to take a look at our;

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Kingdom Supports Soho Angel Project

The Soho Angels and Soho Night Hub is a new initiative to help people who are vulnerable or need support while out at night.

A team of volunteers, known as the Angels, will patrol Soho looking out for anyone who needs help.

They’ll offer anything from water and directions, to helping people contact friends and family, sitting with them while they sober up, or helping them get medical attention.

We’re delighted to say that we have supported this initiative by having a Kingdom officer join the Soho Angels, free of charge, on their patrol on Friday night (14th December) and our officer will again be patrolling this Friday (21st December).

The aims of this worthwhile initiative, run by Westminster City Council and LGBT Foundation are:
Help keep people safe at night, and prevent harm
Help businesses to support vulnerable customers
Relieve pressure on emergency services
Increase the safety and sustainability of nightlife in the area
Reflect Soho’s roots and work to make nightlife a safer, more inclusive space for the LGBT community

For more information and advice, please visit EndTheNightRight.org







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Wish FM Local Heroes Awards


The Wish FM Local Heroes Awards took place on Tuesday 18th December at The DW Stadium and we’re immensely proud to have had JobsXpress sponsor this prestigious event.


Our CEO, Terry Barton, along with colleagues Rob Barton (IT Director), Michael Fisher (Legal Director), Andy Ellis (Security Business Development Manager) and Howard Barton (FM Business Manager) were all in attendance for the event.

The night went incredibly well with performances from talented singers and heart touching stories from the worthy award winners.

We’d like to congratulate the following on their deserved award win:

Young Achiever – Hayley Allen
Special Recognition – Matthew Melling
Outstanding Contribution to Charity – Chris Lamb
Fundraiser of the Year – Nikita Ellithorn
Child of Courage – Zara Beedles
Carer of the Year – Jeanette Gow
Contribution to the Community – Julie Barton
Act of Bravery – Natalie Harrison
Heart of Gold – Ellie Pugh
Lifetime Achievement – Ann & Norman Kendrick

Congratulations to all of the amazing winners!


To find out more about JobsXpress, visit www.jobsxpress.co.uk


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Kingdom Services Group invites you to visit our National Support Centre

Across 2019, we’ll be hosting 12 Open Days giving you the chance to find out more about our business, our services and give you the answers you need.

We look forward to welcoming you to Kingdom’s National Support Centre, whether you’re a customer or simply interested in finding out more about our business.

On the day, we’ll start with a short introduction, welcoming you to Kingdom and explaining what we do. After this, we’ll demonstrate our abilities through a tour of the building, showing you the hard work that goes on and giving you a chance to meet our team.

Lunch and refreshments will be provided in the afternoon, followed by a short presentation and a chance to answer any further questions you may have.

Spaces are limited, book your place now to avoid disappointment.

We look forward to meeting you.

Book your place now:


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Kingdom Announced as Finalists in Two OSPA Categories

We are delighted to be nominated for not one, but two Outstanding Security Performance Awards (OSPA).

We are finalists in the ‘Outstanding Contract Security Company’ category and Mark Wallace, our COO, is nominated in the ‘Outstanding Contract Security Manager/Director’ category.

The OSPAs are now in their third year and serve to acknowledge the creditable and infinite contributions that companies, initiatives, teams and individuals make to the security industry and wider community.

“The standard of entries this year has again been really high making the judging process as difficult as ever” commented Professor Martin Gill, Founder of the OSPAs. “…Those that have been selected were marked independently by the judging panel and all reached a score threshold – ensuring they represent the very best in the industry.”

Finalists will now go forward to the next phase of the competition and winners will be announced at the OSPAs awards dinner taking place on Thursday, 28th February 2019 at the Royal Lancaster London.

Please cross your fingers and wish both Kingdom and Mark Wallace the best of luck!

If you would like to find out more about the various services Kingdom offers be sure to take a look at our;

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