News

Kingdom officer helps to rescue nine-foot tropical snake

clip_image002One of Kingdom’s security officers, Chris Hartley, has recently been in the news for helping to rescue and re-home a rare nine foot boa constrictor that was dumped on a freezing doorstep outside a home in Tamworth over the Christmas period.

As well as working for Kingdom, Chris also deals with exotic animals and runs an online social group called Tamworth Exotics. The tropical snake was left inside a ‘pillow case-type bag’ outside a property on Kettlebrook Road in Tamworth.

The story was featured in the Tamworth Herald which reported that:

Despite the arctic-like conditions the South American serpent was saved and has already been re-homed thanks to local reptile enthusiasts.

Chris Hartley, from online social group Tamworth Exotics, said: “I got the call on Tuesday (December 23) that a snake was dumped outside of a house on Kettlebrook Lane. It was in a pillow case-type bag and luckily it was tied up. I picked it up after a few hours and it was freezing – boas are used to exotic climates like 28 degrees in temperature.”

Knowing a lot of keen snake admirers Chris had the boa re-homed immediately.

“My friend Amy Fellows has given it a new home and he is now exploring his new surroundings”, added Chris. “She’s called him Chance because of the slim chance it had of surviving the cold at Christmas. She collects boas and this will be her third one. Chance is doing well, though, and drinking plenty of water. Only when it sheds its skin will we find out how healthy it is.”

Chris wants anyone with any information about the snake being dumped to get in touch. He said: “We are interested in its feeding, health and handling history. Please contact me on chris@socialexotics.com.” To find out more about reptiles and exotic pets or to follow Chance’s progress you can follow Tamworth Exotics on Facebook or visit www.socialexotics.com

Established in 1993 and operating nationally, commercial and service strength supported with organic and acquisition growth has seen Kingdom become one of the largest privately owned companies in the UK within their areas of service expertise. To find out more about Kingdom, please visit http://www.kingdom.co.uk/

Kingdom Cleaning staff praised for going the extra mile

clip_image001Kingdom Cleaning staff at the Swan Walk Shopping Centre in Horsham, West Sussex, where Kingdom provide cleaning services, have recently been praised on two separate occasions in the same week by the client and by visitors, and are to be congratulated and praised for going the extra mile.

The first occasion was in an email sent by the security supervisor at the shopping centre to Kingdom’s cleaning supervisor there. It praised Kingdom’s Sam Jeffrey who helped to carry customers’ bags and buggies upstairs for three and a half hours to the children’s soft play area after the lift there broke down. The email said:

While you were on your day off on Wednesday 28th January the management lift (P10) broke down. Due to this lift being vital to Happy Scamps trading management asked if staff could help customers with their items up the stairs. I’d therefore like to pass on my thanks to Sam who helped me and my security staff carry buggies and bags up two flights of stairs from 11:30 – 15:00 to Happy Scamps. He did extremely well and without his help we would have been stretched and struggled to get so many customers to the soft play area with their kids. Many thanks.”

The second occasion was also an email, this time sent by a group who had a pop up shop in the shopping centre for the week, who noted that “the centre is clean and tidy and the cleaners never seemed to stop working tirelessly to maintain those standards”. The full email reads as follows:

“Thank you for kindly allowing us to have our Waste Prevention Pop Up Shop in Unit 65 for week commencing 26th January 2015.  The event was a huge success for us, well received and supported by members of the public.  We promoted our event on local radio (Spirit FM) as well as social media Twitter and local press, including reference to Swan Walk Shopping Centre in all.

Can I say, on behalf of the team and the Waste Prevention Advisor Volunteers who attended, that we were made extremely welcome by the Management Centre team at Swan Walk throughout the week, all the centre Security Staff who opened/closed the shop unit were friendly, helpful and accommodating, a special thank you to Victor Dipeolu, with whom we had most contact, for his professional and polite help at all times.  What a great team you have there, the centre is clean and tidy and the cleaners never seemed to stop working tirelessly to maintain those standards.

This was our first attempt at a Pop Up Shop, we feel we were very lucky to have been in Swan Walk for this, as the help all the Management Centre staff gave, helped the week run smoothly and without any hitches.

Once again, please pass on our thanks to all staff involved in making us so welcome, we would love to return to Swan Walk in the future, hopefully.

Kingdom’s cleaning staff have been providing cleaning services to the Swan Walk Shopping Centre since 1993. Kingdom Clean deliver a supervisor or site-managed cleaning and maintenance service using the best people, technologies and products to provide a leaner, smarter and more connected organisation. They believe that clean premises reflect the qualities of an organized, professional business and aim to present your company values in their very best light. To find out more about the services offered by Kingdom Clean, please visit http://www.kingdom.co.uk/services/commercial-cleaning/ or click here to read their online brochure.

Kingdom Hits Top 10 of UK Security Companies

clip_image001Following Kingdom’s two most recent acquisitions of Basingstoke based MJF Security in January and of Sunwin Managed Security from Cardtronics, Inc., the world’s largest retail ATM operator, earlier this month, Kingdom is delighted to have risen from joint 13th to 9th in the Infologue.com Top 30 Table of UK Security Companies.

Alongside the movement in the table, Kingdom was also profiled in an article on Infologue.com entitled “Barton’s Kingdom Expands with Two New Acquisitions”, alongside a photo of Kingdom’s Managing Director, Terry Barton BA Hons Law. The article noted that:

“Wigan based Kingdom Security has added £24.5 million to its £50 million security services annual turnover in the first two months of 2015 with two security services businesses acquisitions. This moves Kingdom Security from joint 13th in the Infologue.com Top 30 Table of UK Security Companies 2014 to 9th.”

The article went on to note that the deals significantly change the shape of the Infologue.com Top 30 Table of UK Security Companies and so they have provisionally updated the table as a result. The full article and full table can be viewed here.

Founded in 1997, Infologue.com was the first security industry internet news provider and has consistently been at the forefront of using innovative methods in dispensing the latest news to the security industry. The Infologue.com Top 20 was first introduced in 2003, and has since expanded to cover the UK’s top 30 security guarding companies due to the popularity of the companies list as well as numerous requests.

The Infologue.com Top 30 mirrors the regulated private sector which includes companies operating within the following security disciplines; Guarding, Cash and Valuables in Transit, Close Protection, Door Supervision, Public Space Surveillance (CCTV), Security Guarding, and Key Holding. The annual turnover of the new Infologue.com Top 30 is estimated at £2,953,000,000 representing 92.42% of the annual turnover of the regulated security sector.

Established in 1993 and operating nationally, commercial and service strength supported with organic and acquisition growth has seen Kingdom become one of the largest privately owned companies in the UK within their areas of service expertise. Commercially strong, they have a strategy to continually grow and strengthen by expanding their services and offering a complete support service to their customers. For more information about Kingdom, please visit http://www.kingdom.co.uk/

Kingdom Acquires Sunwin Managed Security from Cardtronics

clip_image001Kingdom is pleased to announce that it has signed a definitive agreement with Cardtronics, Inc. (NASDAQ: CATM), the world’s largest retail ATM owner / operator, completing the acquisition of its Sunwin Managed Security business. The transaction was signed and closed on 11th February.

Sunwin Managed Security is a provider of manned guarding services with approximately 640 security professionals. Other units of Cardtronics’ Sunwin Services Group – secure cash logistics and ATM maintenance – continue to be owned and operated by Cardtronics.

Terry Barton BA Hons Law, Managing Director of Kingdom said: “We are very excited about the opportunities this acquisition brings to our business. Sunwin has a fantastic customer base, operational structure and service delivery model. This acquisition represents the continued desire for Kingdom to increase significantly its national market share.”

Jonathan Simpson-Dent, Managing Director of Cardtronics Europe said: “Kingdom is an ideal home for Sunwin’s manned guarding services business and we believe Sunwin Managed Security’s clients will benefit from Kingdom’s decades of experience and specialisation in risk, loss and security services.”

Established in 1993 with just seven security officers, commercial and service strength supported with organic and acquisition growth has seen Kingdom grow to become one of the largest privately owned companies in the UK within their areas of service expertise. Kingdom is an acknowledged industry specialist in security and cleaning, and offers a variety of other services including mobile patrol, alarm response and environmental protection.

Commercially strong, Kingdom has a strategy to continually grow and strengthen by expanding their services and offering a complete support service to our customers. Kingdom operates nationally and has all the power of a national organisation you would expect but they support their service provision from their National Support and Communication Centre and their extensive network of regional support offices. For more information about Kingdom, please visit http://www.kingdom.co.uk/

Kingdom make incredible start in Gravesham

Environmental ProtectionKingdom started providing environmental protection services to tackle litter and dog fouling in Gravesend, Kent last week on behalf of Gravesham Borough Council, and is delighted to report that they are already starting to see fantastic results.

An article in the Kent Messenger on Friday 6th February entitled “More than £1000 of litter fines issued in the first two days of crackdown by Gravesham council” said:

“More than £1,000 of fines have been issued to litter bugs in the first few days of a council crackdown.

In the first two days of litter enforcement by Gravesham council’s new contractors, Kingdom, 15 fines for a total of £1,125 have been issued.

Officers did not have to go far to issue the first fine on Wednesday morning. Within a few paces of the Civic Centre entrance they caught a woman discarding a cigarette end on Community Square – just yards from two bins with ashtrays. She was given a £75 fixed penalty notice.

Among the other fines so far was a man fined for spitting a seed onto the street and several other smokers were caught – even though there are many new ashtrays and bins in the town centre.

Gravesham council decided to get tough to combat the growing problem blighting the town.

The initiative will see two officers on a trial period patrolling five days a week.

When news of the scheme was announced last year, council leader Cllr John Burden warned people they faced on-the-spot penalties for dirtying the streets.

He said: “If people insist on not being good community citizens and throw rubbish on the ground they will pay a fine. It’s as simple as that and we will take them to court.”

The new litter cops have the power to fine people £75 for littering and dog fouling.

However, if the offender is under the age of 18 they will be let off the first time, with a letter sent to their parent or guardian.

The council is also considering leasing 28 solar-powered bins, which self-compact rubbish and send an email when they need emptying. That will be discussed by full council on Tuesday, February 24.”

Kingdom was awarded the contract at the end of last year to provide environmental protection services on behalf of the council, with the aim being to improve feelings of safety and wellbeing within the local environment and to address the concerns, enquiries and complaints that the council receives from residents regarding littering and dog fouling. The council recently issued a press release announcing the clampdown.

Kingdom already provides environmental protection services to three other Kent councils – Maidstone Borough Council, Tunbridge Wells Borough Council and Canterbury City Council. Gravesham Council decided to use Kingdom’s services after visiting Maidstone to establish how the arrangement was working from the council’s perspective and the impact that it has had in terms of street cleanliness.

Kingdom’s Environmental Protection division is led by experts with an ex-police and military background and delivers over 130,000 Environmental Protection hours per annum on behalf of local authorities around the UK. The annual cost of cleaning the UK streets has been estimated at £780m with around 14 million incidents of anti-social behaviour each year which equates to 26 incidents every minute. Kingdom combats this by issuing fixed penalty notices (FPNs) to offenders who are seen breaking the Environmental Protection Act 1990 in streets, parks and open spaces. For more information about Kingdom’s environmental protection services, please visit http://www.kingdom.co.uk/services/environmental-protection/ or click here to read their online brochure.

Kingdom security personnel help rescue trapped owl

clip_image002Kingdom gatehouse staff played a vital role last week in helping to rescue and look after a young trapped tawny owl.

The owl flew into the path of a car and became trapped after getting its head stuck in the roof rack of the vehicle. The driver did not realise that the bird was in the roof rack and the poor creature was then taken on a 10 mile trip from Sutton Coldfield to Dordon in north Warwickshire at around 50mph.

It was only when the car reached the Birch Coppice Business Park in Dordon that the owl was discovered trapped in the roof rack. Kingdom’s gatehouse staff at the business park helped to free the owl and contacted staff from Nuneaton and Warwickshire Wildlife Sanctuary for help.

The owl was named Birch after the business park, and spent some time in a box nestled down in the gatehouse using a Kingdom polo shirt as bedding before staff from the wildlife sanctuary arrived on site to take care of the owl.

Birch was found to be suffering from concussion but thankfully had no serious injuries. Birch is believed to be about one year old. Geoff Grewcock from the wildlife sanctuary said:

“The owl has been flying pretty low and he’s gone into the railings of the vehicle. He has probably just clung on for dear life. It’s pretty common behaviour for these birds. Tawny owls are known for it – they fly into anything. They are so awkward. He is suffering from concussion – that’s why his eyes are closing. We are going to try to get some fluids down him and give him rest.”

Mr Grewcock expected Birch to be released back into the wild sometime after he had recovered fully, which was expected to take about 48 hours. The BBC reported on the 9th February that Birch has now fully recovered and was due to be returned to the wild that day.

The story was reported on the BBC News website, the Mirror, and a whole host of other news sites, and a clip of the news story can be seen on BBC Midlands Today’s Facebook page.

Kingdom was established in 1993 and operates nationally. Commercial and service strength supported with organic and acquisition growth has seen Kingdom become one of the largest privately owned companies in the UK within their areas of service expertise. They specialise in risk, loss and the protection of property, people and brand. To find out more about Kingdom, go to http://www.kingdom.co.uk/

Kingdom pleased to support client sponsored walk

clip_image002Kingdom has been pleased to make a donation to support the fundraising efforts of one of its clients.

Alex Blair works for leading UK construction and infrastructure company Morgan Sindall as Works Manager on its EGIP (Edinburgh Glasgow Improvement Programme) project. Alex will be taking part in a 22 mile sponsored walk along the canal from The Kelpies, Falkirk, to Kirkintilloch on Sunday the 8th March 2015 and is aiming to raise £1000 for the Friends of Merkland School (Charity Number SC043989).

Merkland School is an additional support needs school which caters for young people aged 5-18 within Kirkintilloch, East Dunbartonshire. They are a vibrant educational establishment which provides a happy, stimulating and nurturing environment where children can recognise and achieve their fullest potential so that they can become successful and confident individuals in society. The school currently supports around 80 pupils and all money raised will go towards helping to improve the quality of experiences the pupils have. If you would also like to sponsor Alex and help raise money for this fantastic cause then please go to: https://mydonate.bt.com/events/friendsofmerklandschool/207351#

Kingdom has an extensive portfolio with Morgan Sindall and has a dedicated civil engineering and construction team with extensive experience and an in-depth understanding of the construction sector. Their focus is on the protection of people, property, plant and materials.

Kingdom believes that it is crucial to their core business success to act responsibly as a business, with the highest social, environmental and ethical standards. Kingdom wants to achieve financial success, but also wants to create value for their stakeholders - from shareholders to customers, employees to business partners, and society as a whole. Corporate responsibility informs everything they do and is deeply embedded in their core company values. These values influence their approach to work and guide the way they treat their employees, their customers and grow their business. To find out more about Kingdom, please visit http://www.kingdom.co.uk/

Kingdom’s environmental protection success in Maidstone highlighted

cigarette endsA recent article in the Kent Messenger by Claire McWethy entitled “Smoker fined £425 after dropping cigarette by bin” has highlighted some of the recent successes that Kingdom’s environmental protection division has been having in Maidstone, tackling litter on behalf of Maidstone Borough Council. The article says the following:

“More than a dozen smokers have been left counting the cost of dropping dog ends in Maidstone town centre.

Magistrates gave out more than £2,500 in littering fines to 15 offenders on Thursday, 10 of which did not respond to court summons and were each ordered to pay £425.

The charge included a £200 fine, £205 in court costs and a £20 victim surcharge.

Among them was 27-year-old Matthew Mace, from Maidstone, who dropped his cigarette butt in King Street just 2m from a bin.

He was stopped by the borough council’s enforcement officer but asked for the penalty notice to be posted to him, saying he was on his way to an appointment.

That was in June last year, and after failing to pay his case was brought to court causing the costs to escalate.

Five other defendants, who all pleaded guilty to dropping litter, received fines of between £100 and £135. Of those was Karl Pegg, 27, from Rochester, a former Army serviceman who was caught discarding a cigarette in Week Street.

In a letter to the court, he said it was the first time he had littered, and that he had been pre-occupied about an interview he was going to that morning. He said: ‘I offered to pick it up but there was no convincing the officer.’ He was ordered to pay £360, including a £135 fine.

Fixed penalty notices for littering in the borough are £75, but if that is not paid within 14 days, or appealed, the matter goes before magistrates. Courts can impose a maximum penalty of £2,500.

Between January and December last year, 2,862 notices were issued by Maidstone Borough Council. The largest total fine of £715 was given by the court in April 2013 – last year’s highest was £610 in April.

Cllr Marion Ring, cabinet member for environment and housing, said: ‘Our approach to those who do drop litter is working – we’ve seen a steady decline in the number of penalty notices issued year on year.’”

All of the convictions referred to in this article were a result of fixed penalty notices (FPNs) issued by Kingdom officers and it is hoped that these high profile convictions will further discourage others from littering in Maidstone.

Maidstone Borough Council is one of the four councils in Kent that Kingdom now provides environmental protection to, alongside Tunbridge Wells Borough Council, Canterbury City Council and Gravesham Borough Council.

Kingdom’s environmental protection officers issue FPNs to offenders who are seen breaking the Environmental Protection Act 1990 in streets, parks and open spaces in order to reduce anti-social behaviour. The annual cost of cleaning the UK streets has been estimated at £780m, with around 14 million incidents of anti-social behaviour reported each year which equates to 26 incidents every minute.

Kingdom’s specialist team is led by experts with an ex-police and military background. They deliver over 130,000 Environmental Protection hours per annum on behalf of Local Authorities. For more information about Kingdom’s Environmental Protection services, please visit http://www.kingdom.co.uk/services/environmental-protection/ or click here to read their online brochure.

Council announces Kingdom to start tackling litter

clip_image001Kingdom is preparing to start tackling litter and dog fouling next week in Gravesend in Kent on behalf of Gravesham Borough Council.

Kingdom was awarded the contract at the end of last year to provide environmental protection services on behalf of the council, with the aim being to improve feelings of safety and wellbeing within the local environment and to address the concerns, enquiries and complaints that the council receives from residents regarding littering and dog fouling.

Kingdom already provides environmental protection services to three other Kent councils – Maidstone Borough Council, Tunbridge Wells Borough Council and Canterbury City Council. Gravesham Council decided to use Kingdom’s services after visiting Maidstone to establish how the arrangement was working from the council’s perspective and the impact that it has had in terms of street cleanliness.

Gravesham Borough Council have released a press release today entitled “Litter louts face £75 a throw”, which explains what Kingdom’s role will be in Gravesend. The article says:

“Litterbugs and irresponsible dog owners face on-the-spot £75 fines from next week in Gravesend as the council's Team G initiative moves into a new phase.

Gravesham Borough Council has hired enforcement contractor Kingdom to tackle litter and dog fouling across the borough for a 12-month trial. Anyone caught littering or allowing their dog to foul public places will be issued with a penalty notice. The council is the fourth local authority in Kent to use the company.

Their experience has led to cleaner streets. Last year the council launched its Team G initiative to clean up and maintain Gravesend town centre and intends to roll it out across the borough.

Uniformed Kingdom operators will be equipped with body-worn CCTV cameras. Anyone caught committing an offence will get a £75 fine on the spot.

The income from fines will pay for the service. Any surplus will go towards other anti-litter and environmental improvement schemes.

The new enforcement regime will be introduced during the week ending 7 February. Two officers will work flexibly between 6am and midnight.

It is proposed that the Enforcement Officers will start with issuing FPN's within the town centre but during the 12-month trial they will also visit some of the outlying shopping areas such as Perry Street and Lion Garage.

Council leader Cllr John Burden said: ‘The council is committed to tidying up our town and our borough. Team G's introduction in November has already resulted in an improved level of cleanliness with officers from a number of departments working together to maintain public areas, smarten street furniture and empty bins.

‘Now it is time to get tough with those who persist in dropping litter. They must be made to pay for the problem they cause and we aim to deter people from wantonly spoiling our streets. If we don't have to fine anyone it will mean that the message has got through. In the meantime litter louts be warned – your filthy habit is going to cost you £75 a throw.’”

Kingdom’s Environmental Protection division is led by experts with an ex-police and military background and delivers over 130,000 Environmental Protection hours per annum on behalf of local authorities around the UK. For more information about Kingdom’s environmental protection services, please visit http://www.kingdom.co.uk/services/environmental-protection/ or click here to read their online brochure.

Kingdom Clean help client win key sustainability award

clip_image002One of Kingdom Clean’s clients, Bournemouth’s Castlepoint Shopping Park, has been awarded a prestigious sustainability award, and has praised Kingdom Clean for their role in helping them to achieve it.

Castlepoint Limited Partnership, who own Bournemouth’s Castlepoint Shopping Park, is one of nine Standard Life Investments Funds to gain a Green Star ranking from the 2014 Global Real Estate Sustainability Benchmark (GRESB) Survey.

Bill Riddle (pictured with the Green Star logo and a new £32,000 recycling baler), Operations Manager at Castlepoint, said they were delighted to have gained the Green Star status. “We are pleased to receive this international recognition for our implementation of the sustainability initiatives and in particular our ongoing energy saving and recycling programme. This award could not have been achieved without the continued support of our Cleaning and Waste Management Contractor Kingdom Clean. With special thanks to Mark Day, Operations Director, Sean Page, Site Manager and Sharon Williamson, Executive Account Manager. It has been a tremendous result for a conscientious team effort.”

Castlepoint Shopping Park is a unique retail experience. Located on the edge of Bournemouth (A3060), Castlepoint is the largest shopping park in the UK and has many of the biggest stores in the region. In addition to B&Q and three large anchors, Sainsbury’s, Marks & Spencer and Asda, they are home to dozens of large High Street brands such as Next, Gap, H & M, New Look and much more, as well as restaurants and cafes. They have over 3000 free car-park spaces with late night trading throughout weekdays until 8.00pm making Castlepoint a wonderful place to do all your shopping in one convenient location.

Kingdom deliver supervisor or site-managed commercial cleaning and maintenance services. They are committed to using the best people, technologies and products to provide a leaner, smarter and more connected organisation. They also advise on ways to cut cost, what tasks can be reduced, what time of day is cheaper or how to reduce electricity consumption or CO2 emissions when cleaning.

For more information about some of the environmentally friendly cleaning innovations Kingdom uses, please go to http://www.kingdom.co.uk/articles/environmentally-friendly-commercial-cleaning.aspx. To find out more about Kingdom Clean, please visit http://www.kingdom.co.uk/services/commercial-cleaning/

Kingdom joins the Federation of Window Cleaners

clip_image002Kingdom Clean is proud to have become a member of the FWC – the Federation of Window Cleaners. Membership is annual and runs until the 21st January 2016. Their registration number is 11755.

The FWC was established in 1947 as an independent, non-profit making organisation to support the needs of window cleaners in the UK. It is owned by and run only for the benefit of their members. Their purpose is to maintain and improve the window cleaning industry and to represent their membership.

Membership of the federation offers window cleaning companies numerous benefits from free advice through to huge discounts on a range of essential business requirements. The federation is also renowned for the calibre of its training courses. For more information about the FWC, please visit http://www.f-w-c.co.uk/.

Kingdom delivers a supervisor or site-managed cleaning and maintenance service that is committed to using the best people, technologies and products to provide a leaner, smarter and more connected organisation. As well as window cleaning, Kingdom Clean also offers waste management, janitorial service, hygiene supplies, landscaping, high pressure cleaning, kitchen and ductwork cleaning, graffiti and chewing gum removal. Kingdom offers basic, specialist, deep and reactive cleaning to businesses, the leisure industry, transport and public areas.

Kingdom remains steadfast in its “commitment to quality” (C2Q) by embracing five key components: Safety, Health, Environment, Service and Outcomes. They hold a range of appropriate industry accreditations, which you can find out more about here. To find out more about Kingdom Clean and their cleaning services, please visit http://www.kingdom.co.uk/services/commercial-cleaning/ or click here to read their online brochure.

Kingdom officers respond to major blaze

clip_image002During the early hours of Thursday 15th January, Kingdom’s Natalie Murphy, who was on duty as part of the South Operations Team, received a number of alarm activations relating to the same assignment. Natalie quickly realised that this activity indicated that a serious incident was under way and passed the details to Duty Mobile Response Officer Lee Dorey.

Lee accepted the details and arrived at the site within 15 minutes of receiving the call, at the same time as the deployed police unit. Upon arrival, Lee and the police found the building ablaze. Lee worked with the emergency services to cordon off the area and manage access control whilst the fire brigade continued to fight the blaze.

Natalie quickly realised that the incident would prevent Lee from managing the rest of his mobile duties and so took control and implemented a plan to mitigate the impact on other mobile clients. She arranged a strategic relocation of resources to facilitate collection of the necessary instructions and keys, and Duty Mobile Response Officer Steve Peters assumed not only his role but also that of his colleague, underpinning the excellent services that the Southern Area Mobile clients are used to receiving.

Natalie called her South Ops colleague Michael O’Keeffe who came into work an hour early to relieve her so that she could attend the incident in her own vehicle and provide further much needed support to Kingdom’s client. Both Natalie and Lee supported implementation of the client disaster recovery plan, which included managing access control, advising client employees on their arrival at the scene for their “normal working day” of the issues faced, and issuing them with client provided instructions. Operations Manager Beccy Ronald also attended the scene and provided additional support to the client.

Kingdom’s response to this major incident was an excellent example of effective teamwork and communication, and all of the team were highly commended by their client for their support under such difficult circumstances. The way the South Ops team effectively supported the client at such a critical time is an indication of their professionalism, and the ability of Lee to remain calm and professional in particular was commended by the client.

The fire, which has been confirmed as part of a spate of arson attacks, involved a vehicle containing a number of gas canisters being driven through the front entrance of the client premises and ignited. A man has been arrested in conjunction with the incident. The incident was a national news story, and you can read more about it on the BBC News website.

Kingdom’s key holding and response service protects employees from unnecessary risk and businesses from unnecessary costs and inconvenience. They operate a full insured, UK wide Key Holding and Response Service for commercial and domestic customers, employing local people with local knowledge, and all of their mobile response personnel are Security Industry Authority (SIA) licensed, uniformed and trained. To find out more about Kingdom’s alarm response service, please visit http://www.kingdom.co.uk/services/keyholding-alarm-response/.

Kingdom cleaning division helps client win prestigious award

Old Market Hereford logoKingdom is delighted to announce that one of their cleaning clients, Old Market Shopping Centre in Hereford, has won a prestigious award, and that Kingdom’s cleaning team have been praised for their role in helping them to win the award.

Kingdom provides cleaning and support services to Old Market Shopping Centre, which opened for business on 1st May 2014 and was the first major retail development in Hereford for 25 years. The centre is a new £90million development in the heart of Hereford city centre. The 310,000 square foot open-air retail and leisure scheme, the site of Hereford's former livestock market, is made up of 18 shops (including a Debenhams spanning across three floors and Hereford’s first Waitrose), 8 restaurants, a cafe, 5 kiosks, a six-screen Odeon cinema, 600 car park spaces and new public squares and spaces. The development has generated 1,100 jobs and pushed Hereford 29 places higher in the UK retail rankings. To read about Kingdom’s role in the opening of Old Market, click here.

The centre recently won the BCSC (British Council of Shopping Centres) Gold Award for “New Centre of the Year” at the BCSC Annual Dinner on 3rd December 2014 at the Grosvenor House Hotel in London. The award was a huge privilege for the centre, especially as they were up against some stiff competition including Wembley Designer Outlet, New Square West Bromwich and Vanguard Park York.

Following the award, the Centre Manager, Scott Lahive, wrote to Kingdom Clean’s Operations Director Peter Simpson, saying:

“The efforts of the Kingdom team from yourself down must be commended, in particular the work undertaken at short notice to prepare the centre for the judges’ visit.  You weren’t give much notice but as always you were amenable and uncomplaining and delivered a fantastic result, fully understanding the important of the task and relieving stress.  I say this genuinely, I have never worked with a contractor whom I have so much faith and confidence in, you always go one step further and exceed my/our expectations, the relationships you build with others is unrivalled.

“Old Market was selected as the win for a number of reasons, the design, integration with the existing city and 2 other reasons for which you and Kingdom played a part in.  Those factors were centre staff working with the local community and look and feel of the scheme with an evidently motivated workforce.

“A big thank you from myself, Smith Young and British Land for your part in our success.  Kingdom’s unrelenting, yet encouraging approach coupled with exceptional role modelling is greatly appreciated and the reason Old Market sees impressive results, which as you are well aware was a challenging launch.

“Once again thank you to you and the team for your support and help, long may it continue.”

Kingdom Clean provide supervisor or site-managed commercial cleaning and maintenance services for leisure, transport, public and commercial circulation. Kingdom are committed to using the best people, technologies and products to provide a leaner, smarter and more connected organisation to enhance companies performance, providing results which they can measure and control.

For more information about Kingdom’s site managed commercial cleaning and maintenance services, please visit http://www.kingdom.co.uk/services/commercial-cleaning/ or go to http://www.kingdom.co.uk/Brochure/CommercialCleaning/index.html to view Kingdom’s Site Managed Commercial Cleaning & Maintenance Services online brochure.

Kingdom awarded major new accreditation

BMT System Certification OHSAS9001Kingdom is delighted to announce that they have been awarded a major new accreditation.

BM TRADA Certification Ltd, one of the leading global certification bodies, has assessed and audited Kingdom and given its approval to the ISO 27001:2013 Information Security Management Systems operated by the company.

ISO 27001:2013 is the newly updated information security management standard. In a world of ever-increasing reliance on data and information, all companies are at risk of fraud, disclosure and information loss, whether from hackers, viruses, online fraudsters or even simple human error. Adopting ISO 27001:2013 provides organisations with a framework for creating an information security management system which identifies the real risks that the business faces and ensures that they have the controls in place to mitigate and manage those risks.

There are three core principles involved in managing the security of information: confidentiality, integrity and availability. ISO 27001:2013 enables businesses to demonstrate the integrity of their data and then commitment to information government whilst inspiring confidence in their client base that their data is totally secure.

ISO 27001 certification also:

  • helps protect businesses from increasing cyber threat
  • verifies that companies properly identify, assesses and manage security risks
  • proves that organisations are committed to continual improvement of information security
  • demonstrates compliance to relevant regulation, legislation and industry mandates
  • provides customers with confidence that the business meets their contractual requirements
  • gives customers confidence in the protection and confidentiality of their personal information
  • provides assurance that businesses meet corporate governance and business continuity requirements
  • increases new business opportunities

The scope of certification is as follows:

Provision of Security Services including, Security Personnel, Reception & Concierge, Site Managed Commercial Cleaning & Maintenance, Environmental Protection, Mobile Patrols, Key Holding & Alarm Response, Integrated Services including Investigation & Surveillance. These services are performed, as relevant, at the Head Office and Control Room Location  based at St Helens in Merseyside and at the Regional Offices located at Glasgow, Bristol, London and Fareham.

The Registration Certificate number is 100 and is for three years. The accreditation will expire on the 10th December 2017.

Kingdom remains steadfast in its “commitment to quality” (C2Q) by embracing five key components: Safety, Health, Environment, Service and Outcomes. As a supplier to brand focused customers, Kingdom’s investment and dedication to quality and safety is taken extremely serious. Kingdom regularly access experts in their field to openly audit and challenge them, and when they do it well, recognition follows. To find out more about Kingdom, please visit www.kingdom.co.uk

Kingdom mobile patrol supervisor rescues injured driver

clip_image002On 28th December, over the Christmas period, one of Kingdom’s mobile supervisors in Scotland, Robert Williamson, was on his way to an alarm activation when a vehicle in front of him skidded off the road and rolled down the embankment.

Robert quickly called the emergency services and then proceeded to climb down the embankment and pulled the female driver from the vehicle.

Thanks to Robert’s quick thinking and his actions, the driver only suffered minor injuries. Well done Robert!

Kingdom’s key holding and alarm response service protects staff from unnecessary risk and business from unnecessary costs and convenience. They employ local people with local knowledge, and all of their mobile response personnel are Security Industry Authority (SIA) licensed, uniformed and trained. Their vehicle fleet is Kingdom branded and fully equipped to respond to your premises. To find out more about Kingdom’s key holding and response service, please visit http://www.kingdom.co.uk/services/keyholding-alarm-response/.